[Remote] Solar Scheduling Specialist
Note: The job is a remote job and is open to candidates in USA. SpartanX LLC is dedicated to providing reliable solar solutions while fostering a culture of growth and innovation. The Scheduling Specialist will coordinate and manage scheduling activities for residential solar projects, ensuring timely communication and a seamless customer experience throughout the project lifecycle.
Responsibilities
- Serve as the primary point of contact for project-related scheduling activities, including installations, inspections, utility appointments, and other field events
- Coordinate schedules with field crews, subcontractors, inspectors, utility companies, and internal teams to ensure readiness and availability
- Confirm project prerequisites such as permits, materials, site readiness, access, and documentation prior to scheduling
- Communicate directly with homeowners to confirm dates, expectations, and preparation requirements
- Maintain accurate and up-to-date scheduling data within CRM and internal tracking systems
- Monitor project timelines and proactively identify and address scheduling conflicts, delays, or resource gaps
- Manage reschedules due to weather, availability constraints, customer conflicts, or project changes
- Track milestones and ensure timely updates to support downstream activities and project progression
- Escalate risks or issues that may impact timelines, customer satisfaction, or operational efficiency
- Partner closely with Install, Inspections, Project Management, Engineering, Service, and Warehouse teams to maintain alignment
- Provide professional, empathetic customer service when scheduling or timeline concerns arise
Skills
- Prior experience in scheduling, coordination, construction operations, utilities, or field services
- Comfortable communicating with homeowners, field personnel, municipal offices, and external partners
- Highly organized with strong attention to detail and follow-through
- Confident written and verbal communicator
- Tech-savvy with the ability to learn and navigate CRM, scheduling, and operations platforms
- Self-motivated and capable of managing priorities independently in a remote environment
- Strong problem-solving skills and a calm, solutions-oriented mindset
- Ability to adapt quickly in a dynamic, deadline-driven environment
- Solar or electrical experience
Company Overview