[Remote] Customer Service Agent - 100% Work From Home
Note: The job is a remote job and is open to candidates in USA. ANDX is a company that values its employees and provides opportunities for growth. They are seeking dedicated call center agents to handle a large volume of calls and engage positively with customers to meet their needs.
Responsibilities
- Handling a large volume of calls
- Conducting telephone screening on a variety of both inbound/outbound calls
- Engaging in positive interactions to effectively meet the needs of the customers
Skills
- Must be available from Monday to Friday from 8am to 9pm and Saturdays 9am to 5pm
- Must have a quiet, home office space that is free of distractions a plus
- Strong communication skills
- Computer navigation skills
- Must be 18 years of age or older
- Must be eligible to work in the US
- Must be willing to consent to a background check
- Must be willing to use their own computer equipment and internet service as per the specifications outlined in the posting
- Laptop or Desktop computer with 8GB of RAM
- Google Chrome installed
- Operating System - Windows 11 Home or Pro with all Windows updates installed (Windows 10 is not supported)
- Mouse and keyboard
- USB headset with boom mic
- Webcam (built-in or external USB)
- PC connected via Ethernet cable or secured Wi-Fi (WPA2 Personal with a strong password)
- Reliable internet with 100Mbps download and 20Mbps upload speed
- 1 Monitor (minimum 19")
Benefits
- Health Insurance
- 401(k)
- Dental insurance
- Vision insurance
- Work from home
Company Overview