Sales Operations Analyst

DocNetwork provides innovative health and safety solutions through its CampDoc and SchoolDoc platforms. The Sales Operations Analyst will play a critical role in enhancing sales efficiency, championing data integrity, and influencing overall Go-to-Market strategy for the sales team.

Responsibilities

• Oversee the day-to-day use of the Sales Team's tech stack (including Salesforce, Gong, SmartLead, and Sendspark) to maintain clean and accurate data, ensure seamless integration, and enable maximum utilization
• Generate reports and dashboards on sales performance that identify trends and provide actionable insights to support strategic decision-making
• Leverage tools like Clay and Zoho to help our Sales Team execute personalized outbound prospecting cadences
• Maintain our existing Zapier and Gemini-based automations and collaborate with team members to develop additional enhancements
• Ensure up-to-date and accurate sales process documentation for playbooks and workflows, and work alongside sales leadership to identify additional training and resource needs for the sales team
• Proactively gather team feedback and search for additional opportunities to improve, streamline, and scale our processes and provide recommendations on how to increase team efficiency / revenue attainment
• Interface with Marketing, Client Success, and Product teams to ensure alignment on data definitions, lead flow, and overall revenue operations within the Sales tech stack

Skills

• Experience in sales or sales operations, preferably within a SaaS company
• Proven ability to identify process inefficiencies and implement effective, scalable solutions
• Proficient with Salesforce and revenue intelligence tools such as Gong
• Experience with sales engagement, video, and deliverability platforms (e.g., SmartLead, Sendspark, Zoho)
• Familiarity with automation and data enrichment tools such as Clay, Zapier, or similar low-code environments
• Advanced proficiency in Microsoft Excel or Google Sheets
• Strong analytical skills with the ability to tell stories through data that drive performance
• Exceptional attention to detail, time management and organization skills
• Excellent written and verbal communication skills
• Strong systems thinking and problem-solving abilities
• High coachability and ability to integrate feedback effectively
• Familiarity with AI concepts and proficient in prompt engineering
• Experience running high-performing outbound prospecting cadences, including content creation

Benefits

• Medical
• Dental
• Vision
• Life
• Short-term Disability & Pet
• Flex PTO
• Professional Development and Wellness Budgets
• 401k with company match
• Volunteer Time Off

Company Overview