Housing Navigator
Disability Alliance BC (DABC) is a non-profit organization focused on advocating for people with disabilities. They are seeking a Housing Navigator for the Right Fit Program to assist wheelchair users in finding affordable, accessible housing and to conduct outreach with housing providers in the Capital Regional District.
Responsibilities
- Assist eligible participants with finding and applying for accessible housing that meets their needs from start to finish
- Conduct client intakes and holistic assessment of all disability support needs, including home supports, equipment and assistive technology
- Conduct outreach with housing providers to promote the Right Fit Program and identify accessible housing units in the Capital Regional District
- Coordinate with housing providers and building managers to arrange access to units to complete the Accessibility Checklist; undertake site visits to measure and record accessibility features and take photographs
- Maintain an inventory of housing providers and accessible units
- Match clients to housing units
- Facilitate the transition process once a suitable home is found and fast track processes to obtain independent living supports
- Collaborate with government agencies, service providers and client’s support networks
- Conduct outreach and participate in public presentations at workshops, conferences, and other events (virtual or in-person) to promote the Right Fit Program in the Capital Regional District
- Prepare monthly reports
- Perform other duties as assigned
Skills
- Have post-secondary education in a relevant field such as social work, occupational therapy, community development, or an equivalent combination of education, training and experience
- Experience providing client-centered support, case management, or peer navigation services
- Experience advocating for clients and coordinating services with government agencies, housing providers, and community organizations
- Knowledge and/or experience with accessible housing, accessibility standards, building design, technology and architecture
- Strong verbal and written communication skills
- Excellent interpersonal skills and ability to build trust and maintain supportive relationships with clients across diverse backgrounds
- Ability to act ethically and handle sensitive information with confidentiality
- Experience conducting outreach, community engagement, and public presentations
- Strong organizational, time management, and administrative skills, including the ability to manage multiple client files and prepare reports
- Ability to work independently while collaborating effectively within a team environment
- Proficiency with computers and computer programs, including Microsoft Office software, specifically Excel, Word, Outlook, and client database systems
- A Valid driver's license, access to a vehicle, and ability to travel within the Capital Regional District
- Experience in the non-profit sector
- Experience with a disability and/or supporting people with disabilities
Benefits
- 15 days of paid vacation annually (based on full-time)
- 18 days of paid sick leave annually (based on full-time)
- 100% of the cost of extended health and dental care benefit premiums
- 2 weeks of paid time off during DABC’s annual holiday office closure in December
- Employee wellness benefit
Company Overview