Credit Specialist

H.B. Fuller is the largest pureplay adhesives company in the world, dedicated to enhancing the quality, safety, and performance of everyday products. The Credit Specialist will perform customer risk assessments, support the collections process, and assist with monthly accounts receivable reporting.

Responsibilities

• Assesses customer credit condition based on HBF experience, sales input, agency reports, and financial/bank status
• Assigns risk ratings and establishes credit limits within authority level or recommends limits that exceed authority
• Collaborates with sales and customers to mitigate marginal risk situations and escalates to Manager when appropriate
• Timing of risk assessments are within established service agreements
• Address customer orders held systematically for over limit and aging conditions with appropriate HBF resource -Manager, Customer Service, Sales, or Customer based on the issues and scope of the exposure
• Updates credit risk assessment and recommends changes in credit limits in response to changes in sales volumes
• Determines appropriate next steps for collection action after C&C reps have executed routing follow up without success
• Collaborates with Sales Managers to determine best approach with customers for delinquency issues and future orders
• Recommends options and/or escalates delinquency issues to Manager for complex issues (payment agreements, placements)
• Respond to customer insolvency situations to minimize bad debt expense—submit documents to agencies/courts as required
• Execute queries and assemble established reports for department management reporting or audit processes
• Respond to audit inquiries and provide support for controls, reports, or transactions as needed
• Provide back up support for A/R Team Leader if needed

Skills

• College Degree in Business, Finance, or Accounting (preferred but not exclusive)
• Ability to work independently with good troubleshooting and negotiation skills
• 1 year of commensurate commercial credit experience
• Fluent in English
• Intermediate Microsoft office skills (specifically excel)

Benefits

• Comprehensive benefits
• Incentive and recognitions programs
• Health & wellness benefits
• 401K contributions
• Paid time off
• Paid holidays

Company Overview