Inside Sales Manager - Club
Primary Purpose
The Inside Sales Manager supports Club accounts by managing sales execution, promotional tracking, customer communication, and cross-functional coordination. This role ensures commitments, demos, new item launches, and financial accruals are accurately tracked and executed while serving as a key liaison between Sales, Marketing, Customer Service, Finance, Innovation, and external customers.
Responsibilities
• Support inside sales efforts across club accounts • Maintain Commitment Tracker and communicate order status to buyers • Track monthly accruals, SPP deductions, and promotional/demo spend • Manage demo submissions, tracking, and reporting • Code invoices for demos, promotions, imaging, and deductions • Submit and track internal and external sample requests • Support actionable follow ups from customer meetings • Enter and update Salesforce opportunities and customer information • Provide lift reports and sales reporting as requested • Coordinate buy documents and QA forms across teams • Support Instacart imaging requests and buy doc updates • Serve as backup for forecasting, buy docs, and team as needed • Provide cross-functional training and operational support
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