HealthCentral - Community Manager

HealthCentral

Location: Remote / NYC / Hybrid Type: Part-Time (Hourly) Contract (up to 20 hours/week), with potential to transition to full-time

Compensation: $40-$55 per hour

About Us

HealthCentral is a health experience company engaging patients, doctors, and caregivers across rare, oncology, and chronic diseases. We combine trusted editorial content with live events, audio, and social to meet people where they are. All of our content and experiences are grounded in facts, science, and lived experience, creating a more relevant and credible connection with our audiences.

We are focused on moving beyond passive content toward active participation, enabling patients and clinicians to engage in more meaningful ways. By bringing together content, community, and experience, we are building a platform designed to drive real-world engagement and outcomes. That is why millions of patients and clinicians visit our properties and engage with us each month.

About the Role

We are launching the next generation of health community. Our platform is designed to connect and engage patients, clinicians, and caregivers in a brand-safe, modern form factor. We are seeking a Community Manager to own and scale the community within this platform. This individual will be responsible for turning users into participants, participants into contributors, and contributors into advocates.

The role sits at the intersection of product, content, and growth, ensuring the community is active, safe, and continuously evolving.

In this role, you will help shape an ecosystem designed to redefine the future of the health experience.

• 4+ years of experience in social media or community-focused roles
• Demonstrated experience building, managing, and scaling online communities
• Experience working within health or life sciences, engaging with patients and/or healthcare professionals
• Strong written communication skills with the ability to adapt tone across audiences
• Proven ability to engage authentically and build trust with diverse user groups
• Strong intuition for what drives active engagement versus passive consumption, with the ability to translate that into repeatable processes or playbooks
• Experience activating and managing creators or influencers to seed and sustain community activity
• Data-driven mindset with comfort tracking and optimizing key KPIs
• Ability to operate in a fast-moving, zero-to-one environment where processes are being built in real time
• Experience partnering cross-functionally with social, product, editorial, and growth teams to improve the user experience
• Sound judgment in moderating sensitive, health-related conversations while maintaining trust and compliance