Sales Development Representative
JOB SUMMARY
The Sales Development Representative (SDR) position will focus on generating new business opportunities through selling Outcomes solutions into single to multiple store retail pharmacies. The SDR shall travel to client locations to conduct Quarterly Business Reviews for key clients to understand the client’s business and determine which solutions would be of value to such client. The SDR will be responsible for developing new business opportunities in the existing base to grow the Outcomes client base and market share while achieving monthly/quarterly/annual quota targets. Accounts will include new prospects and existing accounts. This role will also work collaboratively with product and implementation to ensure coordinated execution.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Prospecting: Identify and generate new leads through various channels of new prospects and existing clients, including cold calling, lead generation, campaigns, and social media outreach
- Qualifying: Assess potential leads to determine their fit with the company's target market and products/services
- Complex Sales Cycle Management: Manage the sales process from initial contact to closing, ensuring timely follow-up and addressing customer inquiries. Manage multiple stages involving multiple products and multiple decision-makers
- Product Knowledge: Develop an understanding of Outcomes products and services to effectively communicate their value to customers
- Competitive Analysis: Stay informed about industry trends and competitor activities
- CRM Management: Utilize Salesforce to track leads, opportunities, sales forecast and customer interactions
- Team Collaboration: Work closely with other team members, including Sales Management, Sales Operations, and Marketing to achieve sales goals
- Travel: Conduct and present Quarterly Business Reviews (QBRs) to top 15% of assigned clients. QBRs are to be presented at client locations and should address and summarize performance metrics, identifying opportunities for improvement, and addressing client needs and concerns.