Director of Franchise Revenue Cycle Management Operations

• 401(k) matching
• Competitive salary
• Health insurance
• Opportunity for advancement

• Serve as the primary point of contact between franchise clinics and leadership, and AFC Corporate RCM Operations
• Partner with franchise owners and clinic leadership to identify, analyze, and resolve RCM‑related issues
• Share and review monthly RCM performance metrics with franchise clinic owners, identifying trends, risks, and opportunities for improvement
• Support the transition and implementation of franchise clinics onto AFC’s corporate RCM platform, ensuring a smooth onboarding and adoption process
• Collaborate with corporate RCM operations leaders to develop solutions, improve workflows, and drive performance improvements
• Provide guidance, best practices, and education to franchise clinics related to revenue cycle processes and performance
• Assist with special projects and other duties as assigned

• Bachelor’s degree in a related field (Healthcare Administration, Business, Finance, or similar) preferred
• Minimum of 5 years of progressive healthcare leadership experience in revenue cycle management environments
• Demonstrated experience working with multi‑site healthcare operations, franchises, or physician practice management organizations preferred
• Strong understanding of end‑to‑end revenue cycle processes, including billing, coding, collections, payer relations, and denial management
• Proven ability to analyze RCM performance metrics and translate data into actionable insights
• Excellent communication and relationship‑building skills, with the ability to influence and partner with franchise owners and senior leaders
• Strong problem‑solving skills with a collaborative, service‑oriented mindset
• Ability to manage multiple priorities in a fast‑paced environment
• Proficiency with RCM systems, practice management platforms, and reporting tools
• Willingness and ability to travel as needed

This is a remote position.