Associate Product Manager (Data & Insights)
Are you keen to start your Product Management career?
Would you enjoy working on our cutting-edge products?
About our Team
Lex Machina fundamentally changes how companies and law firms compete in the business and practice of law. The company provides strategic insights on judges, lawyers, law firms, parties, and other critical information across dozens of federal practice areas and a rapidly growing number of state courts. Lex Machina allows law firms and companies to anticipate the behaviors and outcomes that different legal strategies will produce, enabling them to win cases and close business. Headquartered in Silicon Valley, Lex Machina is part of LexisNexis, a leading global provider of legal, regulatory, and business information and analytics. For more information, please visit: https://www.lexisnexis.com/en-us/products/lex-machina.page
About the role
As an Associate Product Manager at Lex Machina, you will focus on understanding how our product is used, analyzing usage patterns, surfacing insights, and helping the Product team make better decisions. This role is a member of the Product Engineering Team and works closely with Product, Customer Support, and Engineering.
You will develop a deep understanding of our users, not just through direct interaction, but by working closely with product usage data, customer feedback, and support trends. This is an entry-level role with growth potential for someone interested in product management, analytics, and legal technology. This role is focused on product insights and data analysis rather than traditional product management tasks such as writing user stories or managing delivery workflows.
Responsibilities:
Analyze product usage data to identify trends, patterns, and areas of opportunity
Maintain and improve recurring reports on product usage, customer behavior, and key performance metrics
Work with existing SQL queries and dashboards; modify and build new queries over time
Partner with Product and Customer Support teams to synthesize insights from NPS scores, support tickets, and user feedback
Develop a holistic view of how customers use Lex Machina, and help communicate that perspective to internal teams
Identify gaps in data tracking and recommend improvements to instrumentation and reporting
Support Product Managers by owning and systematizing ongoing reporting and analysis workflows
Collaborate with Engineering and Data teams to ensure accuracy and accessibility of product data
Contribute to product discussions by grounding decisions in data and observed user behavior, rather than focusing on feature scoping or delivery management
Learn the Lex Machina product in depth and understand how different users derive value from it
Requirements:
BA/BS required
0–2 years of experience in a professional, analytical, or product-related role
Strong analytical and problem-solving skills, with attention to detail
Ability to work independently and take ownership of projects with limited oversight
Experience working with data in tools such as Excel or Google Sheets
Basic familiarity with SQL, or willingness to learn quickly on the job
Strong communication skills, with the ability to clearly present findings and insights
Ability to manage multiple priorities and deliver consistent, reliable output
Interest in SaaS products, analytics, and data-driven decision making
Experience with SQL and/or Python for data analysis
Familiarity with product analytics, reporting, or dashboarding tools
Experience working in a SaaS or technology environment
Exposure to customer support data, NPS, or user feedback analysis
Familiarity with legal technology or the legal industry
Experience working with large or complex datasets
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
Primary Location Base Pay Range: Home based-Ohio $51,200 - $85,300. If performed in New York, the base pay range is $59,300 - $98,700.If performed in New York City, the base pay range is $64,700 - $107,700.If performed in Rochester, NY, the base pay range is $53,900 - $89,800.If performed in New Jersey, the base pay range is $60,676 - $96,924.U.S. National Base Pay Range: $53,900 - $89,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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