Chartwell Law - Director of Human Resources

Chartwell Law

The Director of Human Resources is a strategic business partner to practice office leadership, responsible for driving initiatives that enhance the entire employee lifecycle. This role leads efforts in talent acquisition, employee engagement, performance management, professional development, and compliance, ensuring HR strategies align with the firm’s business objectives and foster a high-performance culture.

Primary Job Duties

• Partner with practice office leadership to develop and execute HR strategies that support business goals and improve the employee experience
• Design and implement comprehensive recruiting strategies to attract top talent, leveraging both active and passive sourcing methods
• Consult with managers to identify staffing needs, define job requirements, and ensure timely fulfillment of open positions
• Track and analyze key HR metrics, including time-to-fill, turnover, retention, and productivity, to inform decision-making and continuous improvement
• Support orientation programs, ensuring smooth integration of new hires and conducting regular check-ins
• Support offboarding processes, conducting exit interviews and trend analysis, providing actionable insights to leadership
• Drive the performance management process, from goal setting to evaluations, and support merit increase planning
• Maintain compliance with federal, state, and local employment laws and regulations, updating policies and procedures as needed
• Serve as a trusted advisor on employee relations, coaching managers and employees to resolve issues constructively
• Salary Range: $100,000 - $125,000

Key Competencies

• Communicating – Service Managers provide the information required by others in a concise, direct, and unambiguous way. They strive to ensure that the receiver clearly understands the specifics of their message and they are able to listen to, receive, and understand messages conveyed by others.
• Team Building – Service Managers enable and encourage group members to work together to complete tasks and accomplish goals that individual members could not accomplish alone.
• Service Focus – Service Managers place great emphasis on creating customer loyalty by ensuring the highest value of service is always provided and by delivering on commitments to the customer.
• Process Management – Service Managers take a systematic approach in contributing to making the company’s workflow more effective, efficient, and capable of adapting to an ever-changing environment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Minimum of 7 years of HR leadership experience in a law firm or professional services environment
• Proven expertise in talent management, employee relations, and HR strategy development
• Bachelor’s degree required; advanced degree or HR certification preferred
• Strong interpersonal, organizational, and problem-solving skills with a consultative approach
• Excellent written and verbal communication skills; ability to influence and build relationships at all levels
• High level of integrity and ability to maintain confidentiality of sensitive information
• Proficiency in Microsoft Office and familiarity with HRIS systems

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