Senior Product Owner

Your Future Evolves Here

Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.

Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.

Join Evolent for the mission. Stay for the culture.

What You’ll Be Doing:

As a Senior Product Owner at Evolent Health, you will drive the strategy, design, and delivery of innovative technology solutions specifically focused on Utilization Management (UM) and prior authorization applications, as well as provider portal capabilities within the healthcare technology domain. You will lead agile teams, collaborate across functions, and ensure our products meet regulatory and market needs from ideation through launch. 

Key Responsibilities 

Product Leadership & Strategy 

• Lead one or more agile development teams as the primary Product Owner for UM/prior authorization and provider portal applications, setting clear priorities and aligning work with business objectives. 

• Define and communicate product vision, strategy, and roadmap for UM and provider portal solutions in partnership with Product Managers and executive stakeholders. 

• Translate strategic goals into actionable product requirements, user stories, and acceptance criteria, leveraging data and stakeholder feedback from clinical, operational, and compliance teams. 

• Champion product discovery, prioritization frameworks, and outcome measurement to maximize business impact in UM and provider portal domains. 

Technical Expertise & Delivery 

• Serve as a Subject Matter Expert (SME) for UM/prior authorization workflows, provider portal functionality, and healthcare interoperability standards (e.g., HL7, FHIR). 

• Oversee creation and maintenance of product documentation, including release notes, user guides, and training materials for UM and provider portal applications. 

• Own the user acceptance testing process, ensuring compliance with regulatory requirements and stakeholder satisfaction. 

• Participate in production support processes, including issue reproduction, gap analysis, and resolution for UM and provider portal products. 

Stakeholder Engagement & Communication 

• Build strong relationships with clinical operations, provider relations, and engineering teams to ensure UM and portal solutions meet end-user needs. 

• Surface project risks, communicate changes to delivery timelines, and manage stakeholder expectations across healthcare technology initiatives. 

• Synthesize complex technical concepts for executive audiences and facilitate decision-making in steering committees. 

• Foster a culture of collaboration, transparency, and continuous improvement across teams. 

Continuous Improvement & Innovation 

• Identify and champion initiatives to improve efficiency, scalability, and compliance in UM and provider portal workflows. 

• Stay current with emerging technologies and industry trends to inform product strategy. 

• Mentor and coach junior product team members, supporting their professional growth. 

Required Experience & Qualifications:

• Bachelor’s Degree in a relevant field. 

• 5+ years of experience in healthcare technology, with a focus on Utilization Management, prior authorization, or provider portal solutions. 

• Proven track record of leading agile teams and delivering successful UM or provider-facing products. 

• Highly organized, with the ability to prioritize and manage multiple tasks to completion. 

• Strong analytical, research, and problem-solving skills. 

• Excellent written and verbal communication skills, with the ability to engage technical and non-technical audiences. 

• Strong understanding of healthcare data formats (eligibility, claims, authorizations) and compliance standards. 

• Experience with Microsoft Office (Excel, Visio). 

Preferred Experience & Qualifications:

• Advanced degree in a technical or related field. 

• Experience with healthcare interoperability standards (HL7, FHIR) and payer/provider workflows. 

• Proficiency with SQL, Python, or equivalent programming languages. 

• Experience writing product documentation (release notes, user guides). 

• Familiarity with Agile methodologies (Scrum, SAFe, Kanban). 

• Experience using JIRA and Confluence. 

• Certified Scrum Product Owner (CSPO) or equivalent certification. 

To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.

Technical Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.

Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] for further assistance.