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Booking Advisor, F/M/NB – Dutch-English speaking, Fixed-Term

Work from home Full-time role Hiring

Job Description

The Disneyland Paris Difference:

  • A unique working environment: Immerse yourself in an international environment with countless opportunities.
  • Structured working hours: Enjoy consecutive days off and overtime pay.
  • Additional benefits: 13th month's salary and double pay on bank holidays (after one year's seniority).
  • Convenient accommodation: Housing close to our parks, subject to availability.
  • Commuting benefits: Reimbursement of 80% of the Navigo Pass, meal subsidies, and other discounts.
  • Exclusive access: Enjoy our parks and the Disney+ platform.
  • And many more benefits: Supplementary health insurance, training opportunities, recognition programs, exclusive events, parenting support, company concierge service, and more. Learn more here.
Embark on a unique professional adventure: Join a young and dynamic team and be part of a magical journey! Your environment: The Disneyland Paris Customer Relations Center (CRC) has over 450 employees dedicated to Sales and Customer Relations. Our team communicates in 7 different languages (French, English, Dutch, German, Spanish, Italian, and Portuguese) via phone, email, and social networks. We are currently looking for talent speaking Dutch. Your Role: As a Booking Advisor, you will embody Disney magic through various communication channels to support and enhance the experience of Disneyland Paris visitors. Your responsibilities will include:
  • Identifying the needs of visitors and travel agents.
  • Advising and informing them in Dutch and/or English.
  • Provide personalized sales solutions.
Your daily tasks:
  • Telecommuting: Possible from Metropolitan France, up to a maximum of 10 days per month.
  • Available positions: Fixed-term contract (from July 2026 to end of March 2027)
  • Next integration dates:  July 1st 2026
  • Work schedule:
    • Alternating between 31-hour weeks (3 days off) and 39-hour weeks (2 days off).
    • Working hours: 9am to 7:45pm Monday to Friday, 9am to 6:00pm on Saturday. No work on Sunday.
  • Compensation: Fixed + variable remuneration.
Advantages of Working at Disneyland Paris:
  • Location: Situated at the gates of Disneyland Paris, the CRC is conveniently located at the Val d'Europe train station, a vibrant area 40 minutes east of Paris.
  • Supportive environment: Newcomers are sponsored and guided by local management throughout the integration program.
  • Comprehensive training: An 11 to 13-week training course combining theory and practice is held in Val d'Europe prior to the start of the position.
  • Multicultural environment: Improve your language skills in a diverse workplace.
  • Career growth: Plenty of opportunities for internal promotion and horizontal mobility.
  • Employee Benefits: Enjoy recognition programs, access to Disney Parks, exclusive events, discounts, sports and festive events, parenting support, concierge services, and more.
Is this position for you?
  • Are you interested in Customer Relations across different media (phone, email, social networks)?
  • Are you a good listener and able to provide friendly solutions?
  • Are you motivated by sales goals?
  • Are you comfortable using multiple software programs and business tools simultaneously?
  • Experience in sales or customer relations would be an asset
Language requirements:
  • Dutch: C1/C2 Mandatory
  • English: C1/C2 Mandatory
  • French: B1 Skills preferred
Ready to bring the Disney magic to life? Apply now!  

City

Marne la Vallee Cedex 4

Job Type

Full Time

Country / Region

FR

State / Region / Province

77

Segment

Disney Parks, Experiences and Products

Additional Information

Interviews will take place remotely, by videoconference, for positions located partly face-to-face, in Marne la Vallée, and / or remotely, according to the teleworking agreement currently in force in the company. The use of a device equipped with a keyboard is strongly recommended. Please include your most recent resume. Position is Short Term Online application untill March 18, 2026.
#DLPCRC

Category

Call Center

Business

Disneyland Paris

Required Education

Preferred Qualifications

Postal Code

77700

Preferred Education

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