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IT Engineer,Networking,Advanced

Work from home Full-time role Hiring
Overview:

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities:
  • Monitor network systems, servers, and telecommunications infrastructure 24/7.
  • Detect, diagnose, and resolve network incidents and service interruptions.
  • Escalate complex issues to Tier II/III support or relevant departments.
  • Document incidents, actions taken, and resolutions in a ticketing system.
  • Perform routine maintenance tasks, including updates and system checks.
  • Communicate with internal teams and external vendors for issue resolution.
  • Follow standard operating procedures (SOPs) and contribute to their improvement.
  • Support configuration, deployment, and maintenance of network devices.
Qualifications:
  • BS in Engineering, Computer Science or Information Technology or equivalent certification and/or experience
  • 5+ years of experience in network/system monitoring or IT support.
  • Cisco certification is a must, preferably CCNP. More advanced certification and/or security specialization are a plus.
  • Experience with monitoring tools (e.g., SolarWinds, Nagios, Zabbix).
  • Strong problem-solving and analytical skills.
  • Excellent communication and documentation skills.
  • Experience in working within SLA and incident management frameworks
  • Willingness to work in shifts, including nights, weekends, and holidays.

Careers Privacy Statement*Keysight is an Equal Opportunity Employer.*

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