Regional Account Manager, New York (Must be located in EST)
Regional Account Manager – Automated Genotyping (Remote, New York Region)
Location: Fully Remote (U.S. – Eastern Time Zone only) Territory: New York Department: Sales Travel: Minimal (Annual Sales Meeting only) Compensation: Base salary up to $90,000, plus quarterly commissions ($32K at plan for Automated Genotyping only, additional kickers)
About Transnetyx
At Transnetyx, we’re passionate about supporting scientific discovery through automation, accuracy, and innovation. As the global leader in automated genotyping, we help researchers accelerate breakthroughs that change lives.
Our team is guided by the YX Ten+ Core Values, grounded in integrity, collaboration, and excellence. We believe in doing meaningful work that advances science—and we do it together.
If you thrive in a purpose-driven, people-focused environment where your efforts directly support life-changing research, we’d love to meet you.
Position Summary
The Regional Account Manager – Automated Genotyping plays a key role in driving adoption and growth across an assigned territory spanning the New York region. This fully remote, non-travel role is responsible for managing inbound leads, developing customer relationships, qualifying opportunities, and supporting researchers from their first interaction through continued use of our genotyping services.
You’ll partner closely with Regional Sales Management, Customer Success, and Support teams to ensure every customer receives timely, knowledgeable, and exceptional service.
What You’ll Do
- Manage inbound genotyping leads and engage new prospects through outbound sales calls and email outreach.
- Onboard and support new genotyping customers from registration through their seventh paid order.
- Conduct discovery conversations to identify customer needs, decision makers, pain points, and research focus.
- Maintain detailed account activity and customer insights in Salesforce, with a target of 5–7 calls per day.
- Advance qualified opportunities in collaboration with the Regional Sales Management team.
- Triages customer inquiries and ensures smooth coordination with internal teams (Customer Success, Genetic Resolutions, and Software Support).
- Participate in weekly team meetings, company calls, sales training, and the annual Sales Meeting.