Financial Educator Trainer

Build What Matters Most—Families, Futures, and Your Career

Enjoy meaningful work while contributing to an organization that changes lives every day.  US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.

Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization.  We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.

Through our national network of premier fertility centers we combine clinical expertise, scientific innovation, and compassionate care.  The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.

Opportunity Overview

We have an immediate opening for a Financial Educator Trainer to join our Remote team.

• Schedule: Monday through Friday, from 8:00 AM to 5:00 PM Eastern Time; Weekends and holidays as needed however not typically required; Quarterly travel required.

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

How You’ll Contribute

At US Fertility, collaboration is fundamental to how we work.  There is undeniable strength in numbers—and support is always within reach.  Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In this role, the Financial Educator Trainer will:

• Design, update, and deliver financial training programs for USF staff, including onboarding, orientation, and competency assessments

• Develop and maintain training materials aligned with organizational needs and financial workflows, policies, and systems

• Train staff on practice management, EMR, insurance processes, practice financial programs, and revenue cycle operations

• Collaborate with leadership, HR, RCM, Clinical Operations, and office teams to meet training and operational needs

• Manage training schedules, documentation, resources, and remote or on-site sessions, including new office implementations

• Monitor staff performance, quality, and patient satisfaction, providing coaching, continuing education, and support to ensure excellence; Onboard new staff

• Serve as a Super User for financial systems, maintain technical expertise, and stay current on industry updates

• Promote professional development, lead educational initiatives, and act as a role model for ethics, safety, and service excellence

• Ensure compliance with financial policies, SOX, HIPAA, and other legal regulations, reporting issues as needed

• Maintain confidentiality of patient and employee information while supporting operational goals

What You’ll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include

• Associates degree in Business Administration or other relevant field required; Bachelors’ degree preferred;  Additional years of relevant experience beyond that required may be substituted for higher education
• Minimum 5 years’ experience in healthcare industry required; Women’s health & infertility experience preferred
• Proficiency in Microsoft Office required including Word, Excel, and PowerPoint
• Training, facilitation, coaching and mentor skills required
• Ability to work as part of a multi-disciplinary team and promote team building required
• Verbal and written abilities to communicate accurately and concisely required
• Excellent interpersonal skills and ability to build and maintain effective working relationships required
• Certifications in training and development and/or experience in teaching preferred

More important than any single credential, however, is the right person.  Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.

What We Offer US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.

Full-Time Employees (30+ hours/week)

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs 

Part-Time Employees

• 401(k) with company match
• Performance-based bonus opportunities
• Employee wellness and recognition programs

Per Diem Employees

• 401(k) with company match
• Employee wellness and recognition programs 

Our Commitment to Inclusion and Opportunity

US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care.  We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.  Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States.  We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth. This is a moment of growth, innovation, and impact.  Take the next step in your career with US Fertility—and help shape the future of fertility care.