APU Quality Leader

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

Valeo Service is the Aftermarket Specialist serving both auto manufacturers with original equipment spares and the independent aftermarket with replacement parts and accessories for passenger cars and commercial vehicles.

As APU Quality Leader in the Quality Team in Valeo Service, in Santena, you will have the opportunity to work with the most powerful aftermarket companies, in electronics development, working in an international and multicultural environment.

Warranty & Quality Leader coordinates Quality members and quality processes to ensure customer satisfaction.

Main activities and responsibilities:

• Coordinating work activities within department and quality processes to ensure customer satisfaction  

• Is responsible for Quality Management System (QMS) and Valeo 5 axes system , QRQC deployment  

• Manages the full lifecycle of claims process in SAP, Customer Portal and Valeo My Portal  

• Coordinating and performing Quality reporting  

• Ensures communication and cooperation with VALEO Service Italia SpA customers in the field of warranty claims and quality processes  

• Supports and performs technical analysis

Desired skills and experience:

• Engineering Degree;

• Experience in similar roles in the automotive field /multinational industrial companies > 3 years  

• Good knowledge SAP ERP

• Fluent English and good Italian (B2 level minimum mandatory)

• Strong focus on Customer service satisfaction

Don´t miss the opportunity of joining us and take advantage of being part of an international company that commits to ethics, transparency, empowerment, professionalism and teamwork. Is that you? We want to know you!

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Join Us ! Being part of our team, you will join: - one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development - a multi-cultural environment that values diversity and international collaboration - more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth - a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: https://www.valeo.com