Logistics Coordinator LATAM

We are looking for a Logistics Coordinator to support the day-to-day management of shipments, carriers, and logistics processes across our brands.

This is a full-time remote role for LATAM-based candidates, working closely with our Head of Operations and operations team to ensure shipments move efficiently from warehouses to customers.

The role is highly organised, process-driven, and operational, requiring strong attention to detail and the ability to manage multiple shipments and logistics issues simultaneously.

Key Responsibilities

• Monitor and track shipments across multiple international markets

• Coordinate with shipping carriers including UPS, DHL, and FedEx

• Work with freight platforms to manage international shipments

• Investigate delivery delays, lost parcels, or shipping exceptions

• Maintain accurate shipment and logistics records in NetSuite

• Track logistics performance and shipment data using Excel

• Communicate with fulfilment partners and logistics providers to resolve issues

• Support the operations team with logistics reporting and shipment tracking

Requirements

• Experience in logistics, shipping coordination, fulfilment, or supply chain operations

• Experience with commercial invoices is a must

• Strong organisational skills and attention to detail • Experience using NetSuite

• Strong working knowledge of Microsoft Excel

• Familiarity with UPS, DHL, and FedEx shipping processes

• Experience using freight platforms or shipment tracking systems

• Excellent written and spoken English

• Ability to work aligned with UK business hours

Tools We Use

• NetSuite

• Microsoft Excel

• UPS / DHL / FedEx shipping systems

• Freight platforms

Benefits

• $1,000 per month

• Fully remote role (LATAM-based candidates)

• Full-time position aligned with UK business hours

• Opportunity to grow within a fast-growing international e-commerce group