Associate Account Manager
Index Exchange is a globally trusted independent supply-side platform, and they are seeking an Associate Account Manager to join their US team in New York. In this role, you will support programmatic agencies and marketers while collaborating with account management leads to grow existing relationships and promote the Index Exchange brand.
Responsibilities
- Assist in the day-to-day operations for our agency and brand marketer partners throughout the country for major holding companies
- Coordinate with internal teams to ensure clients needs are met and deliverables are provided promptly
- Support account managers in collecting and analyzing data to identify key insights to help drive solutions for clients through a data-centric approach
- Execute operational tasks such as performance monitoring, report creation, and updating internal systems with accurate and up-to-date account information
Skills
- 1-2 years of experience in digital media; client-facing experience
- Effective time management skills - ability to prioritize and meet deadlines in a fast-paced environment
- Proven ability to leverage data and analytics to solve customer problems
- Excellent written and verbal communication skills, with attention to detail and polish
- Ability to work in both collaborative and independent settings, while remaining responsible, enthusiastic, proactive, and self-motivated
- Proficiency in Excel and other Microsoft Office programs is a requirement for the role
- Experience with DOMO, Looker, Tableau and/or similar analytical tools is considered an asset
Benefits
- Comprehensive health, dental, and vision plans for you and your dependents
- Paid time off, health days, and personal obligation days plus flexible work schedules
- Competitive retirement matching plans
- Equity packages
- Generous parental leave available to birthing, non-birthing, and adoptive parents
- Annual well-being allowance plus fitness discounts and group wellness activities
- Employee assistance program
- Mental health first aid program that provides an in-the-moment point of contact and reassurance
- One day of volunteer time off per year and a donation-matching program
- Bi-weekly town halls and regular community-led team events
- Multiple resources and programming to support continuous learning
- A workplace that supports a diverse, equitable, and inclusive environment
Company Overview