[Remote] Inside Sales Engineer - HVAC/R International
Note: The job is a remote job and is open to candidates in USA. Ambient is a leading Master Distributor for Dunham-Bush USA, known for its expertise in HVAC solutions. The Inside Sales Engineer will support sales operations by managing inquiries, collaborating with Sales Engineers, and providing technical advice throughout the sales process.
Responsibilities
- Serve as a technical advisor and product expert throughout the HVAC sales process
- Collaborate with Sales Engineers and customers to understand project requirements and recommend appropriate solutions
- Utilize selection software and technical tools to identify and propose optimal HVAC systems based on project specifications and site conditions
- Prepare detailed proposals, submittals, and performance documentation to support sales efforts
- Deliver technical presentations and product demonstrations to customers, contractors, and consultants
- Provide pre-sale and limited post-sale support, including product guidance and troubleshooting
- Assist with pricing, quoting, and ensuring accurate product configurations
- Partner with engineering and product teams to develop custom solutions when needed
- Maintain accurate records of customer interactions, proposals, and feedback
- Stay current on industry trends, codes, and emerging HVAC technologies
Skills
- Bachelor's degree in Mechanical Engineering, HVAC, or a related field
- 1–3 years of experience in HVAC applications, technical sales, or sales support
- Strong technical knowledge of HVAC systems and commercial/industrial applications
- Familiarity with HVAC design principles, building specifications, and relevant standards (ASHRAE, AHRI, etc.)
- Proficiency with HVAC selection/software tools and Microsoft Office Suite
- Excellent communication and interpersonal skills, with the ability to work cross-functionally
- Strong problem-solving skills and ability to develop effective, customer-focused solutions
- Highly organized, self-motivated, and able to manage multiple priorities in a fast-paced environment
- Experience in HVAC manufacturing or working with sales/distribution channels is a plus
Company Overview