Credit Union Member Solutions Specialist - Payment Collections
Qualstar Credit Union is a growing, well-established, and financially strong not-for-profit organization that specializes in providing financial services to hardworking union members. They are seeking a Credit Union Member Solutions Specialist to manage delinquent member accounts with empathy and understanding, focusing on improving members' financial lives through effective collections processes.
Responsibilities
- Manage delinquent member accounts with empathy and understanding
- Monitor bankruptcies and repossessions
- Work with outside agencies and attorneys
Skills
- Experience in debt collection
- Ability to manage delinquent member accounts with empathy and understanding
- Passion for what credit unions provide to the community
Benefits
- Up to eleven paid federal holidays off.
- Generous Medical, Dental, and Vision coverage.
- 401K Contributions made by Qualstar on your behalf, regardless of what you contribute, in addition to a monthly match option.
- Generous paid vacation and sick leave.
- Employee discount on loan rates.
- Long-Term Disability and Life Insurance.
- Hybrid work benefits are available once fully training and meeting department criteria.
- Free Parking.
- A beautiful headquarters location in Bothell with all that you'd expect, plus a game room, quiet room, light workout machines/equipment, bubble drink, and latte maker, and the location is surrounded by trails to bike and walk.
- A business casual dress code, including jeans and tennis shoes, is allowed.
Company Overview