Talent Development & Acquisition Director

About the position Our mission is to create exceptional experiences for our customers that help them achieve their dreams, and we seek extraordinary individuals with the talent and passion to help us bring those dreams to life. Are you looking for a fulfilling career with a dynamic company culture, growth opportunities, and the chance to make a real impact? At North American Savings Bank (NASB), we pride ourselves on delivering top-notch customer service and financial solutions to support our customers achieve their dreams, whether it's buying their first home or planning for retirement. We believe exceptional customer service starts with an outstanding work culture that rewards hard work, provides the right tools for success, and values a healthy, happy team. With over 92 years of success and continued growth, NASB is seeking new team members eager to grow with us! We are currently looking for a Talent Development & Acquisition Director to join our Human Resources team. Job Summary The Talent Development & Acquisition Director leads the organizational learning strategy, development programs, and enterprise-wide recruiting efforts. This role designs and delivers training, oversees the Learning Management System (LMS), and manages talent acquisition activities, including supervision of one recruiter. The position partners with leaders across the bank to strengthen workforce capability, support leadership development, and ensure a high‑quality candidate and employee learning experience.

Responsibilities

• Work with the HR team and department leaders to assess organizational training needs and design learning strategy aligned with business goals.
• Develop and deliver training programs using diverse methods such as workshops, coaching, and on‑the-job training.
• Select, manage, and evaluate external training vendors.
• Maintain awareness of emerging learning technologies and best practices.
• Build leadership and high‑potential development pathways—including oversight of a formal emerging talent program—while evaluating program effectiveness and continuously improving design and delivery.
• Oversee L&D operations, including managing the L&D budget, allocating resources, and administering the LMS (learning assignments, user management, reporting), while coordinating with IT, Compliance, and vendors to ensure system functionality and support required training.
• Maintain and optimize training records and content, including overseeing uploads and updates to multimedia/e‑learning materials, and tracking, monitoring, and reporting on training participation, effectiveness, and ROI.
• Lead enterprise-wide recruiting strategy and execution, including senior‑level hiring.
• Manage the recruiting process ensuring continuous process improvement focus to ensure high quality candidates and candidate experience.
• Stay current on market trends and innovative sourcing strategies.

Requirements

• Bachelor’s degree in Human Resources, Organizational Development, Education, or related field.
• 5+ years of progressive learning/development and talent acquisition experience, including 2+ years in a managerial or strategic role.
• Strong instructional design, facilitation, and adult learning expertise.

Nice-to-haves

• Experience in banking or financial services.
• Experience developing and delivering leadership and professional development programs.
• Certifications such as CPTD (ATD), SHRM-CP/SHRM-SCP, or similar.
• Familiarity with LMS platforms and e-learning tools such as Articulate or Adobe Captivate.

Benefits

• Comprehensive health insurance (medical, dental, and vision coverage)
• 401(k) retirement plan with a 50% employer match on the first 6% of your contribution
• Generous paid time off (PTO) including 11 holidays, your birthday, and volunteer time
• Exclusive mortgage and banking benefits.
• Employee referral bonuses
• Internal training and development programs to help reach your career goals.
• This position will be based out of our headquarters office, with flexibility for remote work one to two days per week.

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