Senior Talent Partner, Business Operations

About Owner.com Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → Our traction Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location. Why we are looking for you We're looking for a high-performing Senior Talent Partner to support the growth of our Business Operations and G&A teams. In this role you'll be a trusted talent advisor to hiring managers across Biz Ops, HR, R4R and Finance - driving full-cycle recruiting efforts, building the processes that make us better, and relentlessly pursuing top-tier talent for some of our most critical and hard-to-fill roles. This is a high-impact position where your ability to bring structure, identify exceptional people, and consult with confidence will directly shape how Owner scales. You'll own this function - and have the opportunity to build it the right way from the ground up. This role is 100% remote and can be based anywhere in the United States. The impact you will have

• Own full-cycle recruiting for Business Operations and G&A roles - from kickoff through offer - with precision, velocity, and a strong focus on candidate quality and experience
• Build the recruiting infrastructure for business roles from scratch: intake frameworks, interview guides, sourcing playbooks, and hiring manager SLAs that create consistency and rigor where there isn't any today
• Design and execute proactive sourcing strategies to build deep pipelines for niche and senior-level roles across Biz Ops, People, R4R and Finance - so we're never starting from zero
• Serve as a true talent consultant to Biz Ops and G&A hiring managers - shaping role scopes, aligning on what great looks like, and pushing back when needed
• Use recruiting data (time-to-fill, pipeline conversion, source of hire) to identify what's working, surface insights, and continuously improve how we hire
• Deliver an outstanding candidate experience at every touchpoint, ensuring clear, timely, and respectful communication throughout
• Flex into other areas of the business as hiring needs evolve, bringing the same rigor and hustle wherever you go

What we’re looking for

• 5+ years of full-cycle recruiting experience, with meaningful time spent on Biz Ops, G&A or R4R roles at a high-growth company
• A proven process builder - you've brought structure to a reactive recruiting environment and have the playbooks to show for it
• Deep sourcing expertise, including fluency with advanced research techniques and outreach strategies for niche and senior roles
• Strong stakeholder management skills - you communicate with clarity, consult with confidence, and build trust fast with leaders at every level
• Data fluency - you use metrics to drive decisions and tell the story of your pipeline health, not just report on it
• Exceptional organizational skills - you can manage a large, diverse req load without dropping the ball
• Detail-oriented, self-motivated, and resourceful - you operate with urgency and take ownership without waiting to be told
• A growth mindset and a high standard - you care deeply about quality and are always looking to refine and improve your craft

Pay and benefits

• The estimated base salary range for this role is $150-180k, plus a generous pre-IPO equity package
• Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!

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