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[Remote] MSR Operations Analyst

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Lakeview Loan Servicing, LLC is seeking an MSR Operations Analyst to support their analytical efforts in transaction management and collateral teams. The role involves managing operations data, ensuring data integrity, and conducting research and analysis on collateral data while supporting cross-functional projects.

Responsibilities

  • Develop and maintain a centralized SQL-based data repository supporting collateral management and pool certification activities, ensuring data integrity, governance, and audit readiness
  • Lead data quality, reconciliation, and consolidation efforts for loan-level datasets to ensure reporting accuracy and operational reliability
  • Analyze databases and operational workflows to identify inefficiencies, conduct root-cause analysis, and implement data-driven process improvements
  • Design, automate, and optimize management reporting and dashboards to provide actionable insights for operational and strategic decision-making
  • Perform detailed loan-level reconciliations across servicing systems, custodial records, and investor reporting platforms, resolving variances and mitigating risk
  • Develop complex SQL queries to extract, transform, and analyze data in support of reporting, modeling, forecasting, and departmental initiatives
  • Establish standardized analytical frameworks and reporting methodologies to improve operational consistency and scalability
  • Manage cross-functional projects and support departmental initiatives, ensuring timely execution and stakeholder alignment
  • Provide analytical support for audits, compliance reviews, and leadership requests, along with other duties as assigned

Skills

  • Bachelors or MBA graduates, in any concentration that has exposure and experience in the relevant technical skills, or equivalent work experience, are desired
  • Previous experience, 1+ years, in an analytical or reporting environment is a plus
  • Proficiency with Microsoft Office Suite (Outlook, Excel, PowerPoint, Word, Access)
  • Previous experience with operations data preferred
  • Advanced proficiency in MS Excel and MS Access
  • Experience working with Microsoft SQL Server Management Studio
  • Python programming knowledge recommended
  • Highly organized in nature
  • Ability to work under pressure, meet deadlines, and maintain focus
  • Ability to maintain confidentiality
  • Strong oral and written communication skills
  • Strong analytical and problem-solving skills

Benefits

  • Medical coverage starting on day one
  • Company-matched 401(k)

Company Overview

  • BEWARE of Unsolicited Job Offers that request a personal ID!!! Lakeview Loan Servicing, LLC (“Lakeview”) is a uniquely qualified mortgage finance company dedicated to assisting our customers with efficient and affordable refinancing and purchase options. It was founded in 2010, and is headquartered in Coral Gables, Florida, USA, with a workforce of 501-1000 employees. Its website is https://lakeview.com.
  • Company H1B Sponsorship

  • Lakeview Loan Servicing, LLC. has a track record of offering H1B sponsorships, with 29 in 2025, 6 in 2024, 8 in 2023, 6 in 2022, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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