Implementation Coordinator I
CorVel Corporation is a national provider of risk management solutions, and they are seeking an Implementation Coordinator I to serve as the primary point of contact for their Enterprise Comp Solution implementations. This role involves overseeing onboarding details for new customers and ensuring effective communication and coordination across various teams to support timely and accurate account setups.
Responsibilities
- Coordinate multiple implementations while maintaining accurate details at all times
- Maintain accurate project schedule using established tools
- Communicate project scope, schedule, status, and deliverables to all levels of the organization
- Lead weekly/bi-weekly customer onboarding meetings with field and setup teams, stakeholders, technical resources and management
- Facilitate data file transfers between multiple vendors, field teams and IT groups via network drives, customer FTP sites, and other secure media devices
- Review, understand and interpret claim data submitted in varying formats from prior vendors
- Develop knowledge of CorVel systems as they relate to Enterprise Comp Solutions
- Identify process improvement opportunities to automate and enhance team responsibilities
- Communicate technical data, issues, solutions and process-related information to non-technical teams
- Maintain all project implementation documentation including meeting notes, timelines, requirements, and stakeholders
- Serve as the central communications and documentation contact for implementations
- Execute queries for data analysis, claim inventory, validation issues etc
- Lead and coordinate schedules and activities for assigned software development projects and project teams
- Lead daily project team meetings
- Identify and remove impediments to software development teams' progress
- Participate in requirements gathering process and create product backlog items for development team, in conformance with process guidelines
- Participate in product backlog item prioritization
- Monitor the project backlog to ensure project priorities and deadlines are effectively met
- Facilitate communication between end users, stakeholders, product managers and software development project teams
- Manage, in collaboration with UAT coordinator and IT staff, the software release process for assigned projects
- Prioritize work effectively to assure maximum efficiency and productivity as well as quick and timely response to customer issues
- Effectively and consistently communicate with team members, supervisor and other parties
Skills
- Recent graduates / early-career individuals with a strong drive to learn and grow
- Highly organized and detail-oriented
- Adaptable to frequently changing priorities
- Able to work independently as well as part of multiple teams
- Outstanding communication and critical thinking skills
- Ability to build positive, cooperative relationships across the organization
- Coordinate multiple implementations while maintaining accurate details at all times
- Maintain accurate project schedule using established tools
- Communicate project scope, schedule, status, and deliverables to all levels of the organization
- Lead weekly/bi-weekly customer onboarding meetings with field and setup teams, stakeholders, technical resources and management
- Facilitate data file transfers between multiple vendors, field teams and IT groups via network drives, customer FTP sites, and other secure media devices
- Review, understand and interpret claim data submitted in varying formats from prior vendors
- Develop knowledge of CorVel systems as they relate to Enterprise Comp Solutions
- Identify process improvement opportunities to automate and enhance team responsibilities
- Communicate technical data, issues, solutions and process-related information to non-technical teams
- Maintain all project implementation documentation including meeting notes, timelines, requirements, and stakeholders
- Serve as the central communications and documentation contact for implementations
- Execute queries for data analysis, claim inventory, validation issues etc
- Lead and coordinate schedules and activities for assigned software development projects and project teams
- Lead daily project team meetings
- Identify and remove impediments to software development teams' progress
- Participate in requirements gathering process and create product backlog items for development team, in conformance with process guidelines
- Participate in product backlog item prioritization
- Monitor the project backlog to ensure project priorities and deadlines are effectively met
- Facilitate communication between end users, stakeholders, product managers and software development project teams
- Manage, in collaboration with UAT coordinator and IT staff, the software release process for assigned projects
- Prioritize work effectively to assure maximum efficiency and productivity as well as quick and timely response to customer issues
- Effectively and consistently communicate with team members, supervisor and other parties
- Demonstrable skills with Agile / Scrum, Kanban, Waterfall methodologies
- Demonstrable ability to read and write simple to moderate SQL queries
- Demonstrated ability to manage details and timelines for multiple, simultaneous, complex implementations
- Adept at thriving in a fast-paced environment with firm deadlines
- Strong organizational skills and attention to detail
- Strong professional interpersonal and communications skills (verbal or written) including effective and appropriate use of email, chat, etc
- Ability to work with technical and non-technical team members across the organization with varying communication styles
- Strong analytical problem-solving and problem-resolution skills
- Technical aptitude for learning new systems and technical processes
- Knowledge of the full software development life cycle
- Familiarity with Microsoft Azure DevOps or other development platforms
- Knowledge of project management tools and practices
- Basic understanding of relational database architecture
- Advanced abilities in Microsoft Excel, Word, Outlook
- Accurate typing skills, 65 WPM or higher
- Knowledge of claims administration
Benefits
- Medical (HDHP) w/Pharmacy
- Dental
- Vision
- Long Term Disability
- Health Savings Account
- Flexible Spending Account Options
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Pre-paid Legal Insurance
- Parking and Transit FSA accounts
- 401K
- ROTH 401K
- Paid time off
Company Overview
Company H1B Sponsorship