Business Process Analyst in Louisiana

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services. They are seeking a Business Process Analyst to contribute to strategic direction and support government missions by providing requirements analysis and project management skills.

Responsibilities

• Provide requirements analysis and related support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologies
• Performing data entry and records updates
• Contributing to project success by influencing individuals on and outside of their team
• Collecting information by engaging in dialogue with staff, reviewing databases, and interpreting reports
• Producing reporting on an as-needed basis (daily, weekly, monthly)
• Determining business metrics to meet ongoing organizational or client informational needs
• Providing data analytics and key insights
• Collecting detailed project requirements and anticipates technical needs
• Collaborating with developers to create future state automated workflows
• Manage the flow of development from idea to release
• Composing user stories, acceptance criteria, test plans, and retrospectives to improve Agile development processes
• Highlighting and defining Key Performance Indicators (KPIs) to measure performance across different sections
• Troubleshoot and investigate issues reported by business users and provides ongoing communication about status
• Create end user documentation including user and quick reference guides
• Describe and execute test cases
• Manage requirements in Jira using a backlog, and collaborates with product owners to prioritize the backlog

Skills

• 1 + years of related experience
• US Citizenship Required
• Experience translating business requirements in support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologies
• Microsoft Office Suite proficiency, including Excel, PowerPoint, and Word
• Initiative to develop, run, and present project reports
• Exposure to Agile, Project Management Principles, and Jira
• Exposure to Dashboard Development and Reporting via Tableau Desktop or Microsoft Power BI
• Exposure with Microsoft SharePoint
• Exposure to Microsoft Power Apps and Power Automate
• Experience using Jira (or similar tool) to manage user stories and projects
• Proactive problem solving
• Able to initiate communication with senior leaders
• Effective management of multiple competing priorities at any given time
• Ability to manage multiple assignments and adapt to changing client needs
• Outstanding communication skills with the ability to present to business leaders
• Strong analytical and problem-solving skills
• Capability to work independently and as part of a team
• Security Clearance Level: Must be able to obtain and maintain a Secret clearance
• Technical Training, Certification(s) or Degree

Benefits

• Comprehensive benefits and wellness packages
• 401K with company match
• Variety of medical plan options
• Some with Health Savings Accounts
• Dental plan options
• Vision plan
• Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
• Short and long-term disability benefits
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company Overview