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Account Coordinator

Work from home Full-time role Hiring

K2D Strategies is a growing fundraising agency that approaches direct response through a channel-agnostic lens. The Account Coordinator supports clients and team members by coordinating schedules and ensuring quality assurance for fundraising campaigns.

Responsibilities

  • Schedule and attend meetings; assist with creation of meeting materials
  • Gathers and documents client needs, project requirements, and action items
  • Prepare and share notes with the internal team
  • Assist in coordinating strategy and campaign execution, including
  • Schedule creation and adhering to schedules for campaigns
  • Preparing cost estimates and ensuring projects are delivered on budget
  • Prepare and track client approval of cost estimates/client ATP
  • Copy, data and art trafficking, including coordinating kick-off meetings and vendor schedules, as well as gathering all necessary approvals
  • Manage internal K2D job intake forms as appropriate
  • Keep team up to date on campaign progress
  • Effectively manage day-to-day communication with clients, team members, partner agencies, outside consultants and vendors to provide superior customer service, including integrating with offline/online teams as appropriate for a wide variety of projects
  • Review and approve vendor invoices, reconcile final costs as needed
  • Participate in webinars and attend conferences/workshops to expand skills
  • Share relevant findings with K2D staff at team meetings, staff meetings, etc
  • Acquire and maintain technical certifications related to area of expertise
  • Other duties as assigned

Skills

  • 1-2 years' relevant project management experience
  • Computer skills including fluency in MS Office Suite (especially Excel)
  • Proven organizational skills, ability to manage time and adhere to deadlines, project management, problem solving skills, and attention to detail
  • Ability to handle multiple projects across multiple clients
  • Excellent customer/client service skills and the ability to work in a team environment
  • Strong communication skills in both written and oral with the ability to effectively present information, respond and follow-up on questions and inquiries from clients and colleagues
  • Technically curious and unafraid to ask questions and try new things
  • Background in nonprofits or cause-based marketing highly preferred
  • Preference will be given to candidates who can work a hybrid schedule in our Arlington, VA office

Benefits

  • Employer-subsidized health, dental, and vision insurance in addition to employer paid short-term disability and life insurance
  • Flexible work hours, remote work environment (with access to our Arlington, VA offices for local employees), and generous time off
  • Competitive salary, 401(k) with company match
  • Ongoing training, career path development, and a dedicated budget for conferences and training seminars
  • An opportunity to work with smart people in a supportive environment that celebrates individuality

Company Overview

  • K2D Strategies provides direct mail program management, program assessment, and audit services for organizations. It was founded in 2016, and is headquartered in Arlington, Virginia, USA, with a workforce of 11-50 employees. Its website is https://k2dstrategies.com.
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