Workforce Development Navigator

Canal Alliance is a nonprofit organization dedicated to breaking the generational cycle of poverty for Latino immigrants and their families. The Workforce Development Navigator will provide case management and support to clients in various workforce programs, teaching essential soft skills and coordinating with the Workforce Supervisor to ensure client success.

Responsibilities

• Provide case management and progress monitoring for about 50-60+ adult clients
• Use a restorative justice and client centered approach to identify needs of clients and arrange for access to support services
• Engage clients in their education by monitoring attendance in class, regularly communicating with students, and empowering students to own their educational journey
• Coach clients in workforce development soft skills from career entry to two years post placement
• Implement client outreach strategy, focused recruitment, client enrollment process, and work placement
• Track client progress at entry, program certification/graduation, and every 6 months
• Supports coordinating logistics with outside financial partners to bring financial literacy programs to clients in partnership with the WF Target Supervisor
• Work collaboratively and in partnership with internal Canal Alliance programs such as Adult Education, College to Career and with outside organizational partners including community college partners and industry partners
• Monitor client progress and input data correctly into Salesforce
• Coordinate volunteers with support from the Workforce Target Supervisor
• Participate in team and agency meeting
• Other duties as assigned by supervisor

Skills

• 1-2 years of case management experience and working with underserved populations
• Associate/bachelor's degree or 1-2 years' experience in workforce development
• Bilingual in Spanish and English (REQUIRED)
• Proficiency in Microsoft Word, Excel and Outlook
• Proof of COVID vaccination
• Experience working with Salesforce and/or other CRM

Benefits

• 3 weeks paid vacation per year
• 12 days of sick leave per year
• Paid Birthday each year
• 13 paid holidays per year
• 100% paid employee medical & dental insurance, life insurance, LTD, and EAP
• 403(b)-retirement plan with employer match of up to 4% after 3 months of employment
• Voluntary benefits include FSA, vision, life, and pet insurance, as well as coverage for dependents
• Telehealth for physical and mental health
• Access to professional development opportunities

Company Overview