Inside Sales Account Manager

Kimberly-Clark is dedicated to creating Better Care for a Better World and is seeking an Inside Sales Account Manager for their Professional division. In this role, you will manage distributor relationships, achieve sales and profitability objectives, and create exceptional customer experiences through remote selling techniques.

Responsibilities

• Ensure an exceptional customer experience, for specified distribution partners, as a trusted advisor by engaging strategic distributors to understand their business needs, share insights, promote innovation, and build/maintain an active opportunity pipeline
• Collaborate with outside sales professionals to drive end user growth and customer loyalty
• Engage strategic Distributor Sales Representatives (DSR’s) to generate and share target account opportunities and collaborates with End User sales team to meet growth goals
• Work with key contacts within distribution to develop, communicate and execute annual and semi-annual business plans
• Conduct monthly business reviews with strategic distribution to execute business plan initiatives and drive results
• Create awareness and demand for products and platforms, and builds customer capability, through virtual training webinars and joint calls
• Retain current business, improves and upgrades current product mix and launches new product and platform innovation with key distributors
• Collaborate across region and channel teams to achieve targeted profitability, growth and retain goals
• Act as a single customer contact for price authorizations, product recommendation, policy application, sample requests and value-added support
• Achieve sales & operational objectives of IDS Team

Skills

• 1+ years of inside sales or customer service experience
• High school degree or equivalent; Bachelor's Degree preferred
• Proven track record of exceeding sales targets and financial metrics
• Ability to work independently to create and drive compelling strategic business plans while working in a team-selling environment
• Demonstrated success in managing sales opportunity pipelines and lead management
• Communication skills across organizational teams and functions to drive results and customer satisfaction
• Knowledge of distribution channels and targeted segments (Manufacturing, Offices, Healthcare)
• Ability to problems and trends, drawing connections between data, and resourcefully take action to solve problems and drive results
• Ability to explain and articulate relevant business and technical trends to internal and external customers

Benefits

• Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.
• Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
• Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
• Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
• Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

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