Senior Project Manager, IT

Job Description

Some of what you will do: The Senior Project Manager is accountable for the end-to-end delivery of complex projects, leveraging established methodologies and best practices. This role oversees all phases of the project lifecycle, ensuring solutions are delivered on time, within scope, and aligned with business objectives. Responsibilities include risk management, resource coordination, and stakeholder engagement. This role requires experience delivering initiatives within retail, print, and B2B environments, with an understanding of customer-facing technology, commercial operations, and enterprise service models. The Senior Project Manager must be a polished communicator, comfortable presenting to and influencing executive leadership, including Steering Committees and senior business stakeholders. Specifically, You Will:

• Provide leadership for one or more complex, high-impact projects, utilizing established project lifecycle methodologies and best practices.
• Balance and manage stakeholder expectations regarding project scope, schedule, budget, and risk, proactively identifying and mitigating potential issues.
• Develop, maintain, and execute comprehensive project plans that deliver expected results.
• Lead and collaborate with virtual, cross-functional teams, including IT, business, and third-party partners, fostering alignment and promoting Staples' values.
• Identify, manage, and coordinate project resources, ensuring clear roles, responsibilities, and accountability.
• Mentor and guide project team members to develop their skills and capabilities, promoting a culture of continuous learning and professional growth.
• Oversee project financials, including cost estimates, forecasts, and monitoring actual spend against budget.
• Facilitate adherence to contractual agreements, including Statements of Work and legal/contract requirements.

Some of what you need:

• Bachelor of Science/ Bachelor of Arts degree or equivalent (Master of Business Administration is an asset)
• Project Management Professional certification required
• 7 + years of experience in an IT organization required with demonstrated track record of delivering projects in Retail, Print or Business-to-Business environments
• Demonstrated success in working within cross functional teams and effective project management and analytical/decision-making skills
• Strong understanding of Retail, Print Services, and Business-to-Business operating models, including customer order management, fulfillment workflows, and service-level expectations.
• Executive presence with demonstrated ability to communicate complex technical and financial information clearly to senior leadership audiences.
• Experience managing initiatives that impact customer-facing systems and enterprise commercial platforms.
• Strong analytical, data-driven decision making, problem-solving skills, financial acumen, with prior experience in creating "Level of Efforts" and Business Cases

Physical demands/working conditions: Office environment - Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy. Some of what you will get:

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning & Development programs
• And more...

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy. About the Team About the Team At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We're looking for curious, approachable, and passionate individuals who love finding solutions. If that's you, let's work, learn, and grow together. We are building an inclusive and diverse team Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Apply tot his job Apply To this Job