Associate Consultant, US Government SaaS Implementations

At Icertis, we are transforming how United States federal agencies and government organizations manage their most important contracts—spanning defense, healthcare, public safety, and beyond. Our AI-driven solutions are designed specifically to improve efficiency and compliance for US government contractors and federal agencies. Our dedication to innovation and excellence in Microsoft technology was recognized with the 2024 Microsoft Defense and Intelligence Partner of the Year award for outstanding achievements supporting federal missions. Join our public sector professional services team as part of a cohort-based hiring model. Cohort members start on the same date and participate in a collaborative onboarding and development journey. You will help drive technological transformation for the US government contractors and federal agencies where your work will make a direct impact on national operations. Discover more about Icertis Public Sector Solutions. About the Opportunity You’ll join an experienced consulting team in a collaborative, mission-driven environment that encourages curiosity and hands on learning. As a Software Implementation Consultant, you’ll work on meaningful projects that help public sector organizations modernize essential systems across healthcare, aerospace, defense, and public safety. At Icertis, you’ll learn from certified experts and mentors while practical experience with enterprise SaaS delivery early in your career. Through training, platform certifications, and real project work, you’ll build skills in technology, AI, business processes, and client consulting. You’ll earn Icertis certifications that strengthen your long-term career in SaaS and grow into roles such as Functional Consultant, Senior Consultant, or Solution Architect as your expertise develops. This is a full-time, onsite position located in our Northern Virginia office (5 days per week). #LI-RS1

Responsibilities

• Work with an experienced consulting team to support client onboarding at Icertis ICI.
• Support pre-implementation workshops to better understand their product requirements, support system demos, and user training sessions with guidance from senior consultants.
• Contribute to project documentation, data reporting, and client communications.
• Assist with solution configuration, testing, design activities, to align Icertis solutions with client needs.
• Learn about client AI requirements and Icertis AI capabilities.
• Collaborate with cross-functional teams (Product, QA, CloudOps) to support quality delivery.
• Learn how government processes and security requirements translate into SaaS solutions.

Key Expectations

• Show confidence and professionalism in client-facing settings.
• Communicate clearly and collaborate effectively at all levels.
• Demonstrate learning agility and adaptability with new tools and processes.
• Show interest in SaaS consulting and a desire to build trust with public sector clients.

Qualifications

• Bachelor’s degree in engineering, Computer Science Business, Information Management, Information Technology, Business Analyst or related technical field.
• Prior experience with government contractors or federal agencies in our industry during internships or through work is highly desirable. Prior exposure to software delivery, process improvement through projects or coursework is a plus.
• Demonstrated interest in the practical application of AI tools, with hands-on experience gained through coursework, internships, projects, research, or self-directed learning (e.g., using AI tools to automate workflows, analyze data, build prototypes, or enhance software implementations beyond basic ChatGPT usage).
• Strong analytical and problem-solving abilities to work with curiosity to learn.
• Excellent communication skills and ability to collaborate in a global team environment.
• Interest in technology consulting, SaaS platforms, or enterprise business applications.
• Motivation to work in a fast-paced, mission-driven environment supporting U.S. public sector transformation.

Requirements:

• Must have earned a Bachelor’s or Master’s degree between 2024 and Spring 2026
• Ability to attend onsite final interview if invited
• Be available to start work along with other cohort hires on Monday, April 6th.

This position will be working on US government contracts which require either US Citizens or US Persons (Permanent Residents) depending on the project. Additionally, this role may require the ability to obtain and maintain a US government Top Secret security clearance. Salary range and description Min $75,000 - Max $90,000 USD per year Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. In addition to the base salary, an equity component is included in the compensation package. Our Commitments: Icertis is committed to:

• Icertians (employees) and their family's physical, mental and financial health and wellbeing
• Turbocharging Icertians careers
• Making a social and environmental impact in our communities
• Cultivation and advancing a culture of diversity, equity, inclusion and belonging (DEIB) within our company, customers, and suppliers
• Generous holidays including the 4th of July week off – paid
• Free professional and leadership coaching
• Annual personal development allowance

What we offer:

• Robust medical (physical & mental vision and dental benefits
• Employee assistance program (EAP)
• Equity (RSUs) and shared ownership in the company
• Generous 401K match
• Flexible work environment
• Paid maternity and paternity leave
• Generous holiday and PTO program
• CaaS (coaching as a service)
• Annual personal development allowance
• 7 Days for Humanity – 7 paid volunteer days annually
• Global and regional DEIB steering committees, employee resource groups (ERGs)
• Global DEIB training programs and guest speakers throughout the year

About Us

Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries. About the Team Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination. Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected] or get in touch with your recruiter. Apply tot his job Apply To this Job