Experienced Customer Service Specialist in Buffalo, NY at arenaflex

Join the arenaflex team as an Experienced Customer Service Specialist in Buffalo, NY, and become an integral part of our retail stores' success. As a key member of our team, you will work closely with wholesale and retail customers to determine their needs, answer their questions about arenaflex products, and recommend the right solutions. Your excellent customer service skills, combined with your ability to stay up-to-date with product features and maintain high-quality visual standards, will ensure maximum client satisfaction and drive sales growth.

About arenaflex

arenaflex is a leading company in the industry, dedicated to inspiring and improving the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. As a member of our team, you will be part of a dynamic and inclusive environment that values your skills, talent, and passion. We invest in our people, providing opportunities for growth, learning, and development, and we are committed to creating a workplace that is both rewarding and fulfilling.

Key Responsibilities:

- Ensure high levels of customer satisfaction through excellent sales service - Assist customers in person and over the phone by determining needs and presenting appropriate products and services - Build productive trust relationships with wholesale and retail customers - Process sales transactions accurately and consistently with policies and procedures - Follow and achieve sales goals on a monthly, quarterly, and yearly basis - Maintain precise work order files and formulas - Pull appropriate products from the sales floor or warehouse - Tint and mix products, as needed, to customer specifications - Stock shelves and set up displays - Clean store equipment - Load/unload delivery trucks - Assist in making deliveries, as needed - Maintain in-stock and presentable condition assigned areas - Remain knowledgeable on products offered and discuss available options - Comply with inventory control procedures - Suggest ways to improve sales

Minimum Requirements:

- Must be at least eighteen (18) years of age - Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future - Must have a valid, unrestricted Driver's License - Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion - Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

- Have at least a High School diploma or GED - Have at least one (1) year experience working in a delivery, retail, or customer service position - Have previous work experience selling paint and paint-related products - Have previous work experience operating tinting and mixing equipment - Ability to read, write, comprehend, and communicate in more than one language - Ability to read, write, comprehend, and communicate in Spanish

Benefits and Compensation:

As an Experienced Customer Service Specialist at arenaflex, you will be eligible for a wide range of benefits, including: - Health benefits, such as medical, dental, and vision coverage - Flexible Spending Accounts (FSAs) - Disability coverage - Security, retirement, and saving benefits - A generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, and more - Opportunities for career growth and development - A dynamic and inclusive work environment that values your skills, talent, and passion

The Application Process:

To apply for this exciting opportunity, please follow these steps: 1. Online Application: Find the role that interests you on our Careers page and create your profile by entering or importing your details from one of our job board partners. 2. Digital Interview: Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. 3. In-Store Interview: Your video interview will be reviewed by a member of our Recruitment team, and our top candidates will be invited to meet with our team in a store, specialty wholesale branch, floorcovering facility, or delivery service terminal.

Equal Employment Opportunity:

arenaflex is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

VEVRAA Federal Contractor:

As a VEVRAA Federal Contractor, arenaflex requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Application Instructions:

Please apply for this job now by clicking on the link below: Apply for the job now! Apply for this job

Note:

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. Apply for this job