RevOps Manager

At HopSkipDrive, our goal is to create opportunity for all through mobility. We’re a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts around the country. Founded by three moms as a solution to their own transportation challenges, we’ve now facilitated more than five million rides across over 17 states around the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date. Who We Are: As a lean, high-impact Revenue Operations team of four we take pride in building the scalable infrastructure and strategic frameworks that power HopSkipDrive’s mission. We are the connective tissue between compensation, systems, and departmental strategy, and you will join us to sharpen our sales execution and help us build a world-class engine for growth. We do, and you will, support the business through the following responsibilities:

• Partner with sales leadership to translate high-level growth goals into day-to-day execution strategies and execution, incl. establishing a trusted “single source of truth” for revenue data incl. territory plans, quotas, attainment etc.
• Analyze sales performance & attainment data to identify bottlenecks, surface opportunities for managers, and suggest potential pivots
• Maintain and improve CRM hygiene, and contribute to the optimization of workflows alongside senior RevOps leadership
• Lead sales enablement initiatives by developing documentation that empower the team to utilize our systems and processes effectively
• Support refinement of end to end processes to increase velocity and improve win rates across all segments
• Support the sales forecasting process by maintaining pipeline standards and providing leadership with visibility into rep & customer performance.
• Support pricing updates, renewal workflows and incentive compensation administration, ensuring that commission structures align with sales behavior and company revenue targets
• You’ll report directly to the Director of Revenue Operations and work closely with senior team members to support strategic initiatives. Who You Are: You are a strategic operator who thrives at the intersection of data and human performance, possessing the confidence to advise sales leaders and the technical grit to build the systems they rely on. With the following skills, you’ll make a tangible and immediate impact:
• 3-5 years of experience in Sales Operations or RevOps, specifically within a high-growth B2B SaaS or marketplace environment.
• Exceptional analytical skills with the ability to turn raw data into a compelling narrative that influences executive decision-making.
• A track record of successful stakeholder management, demonstrating the ability to challenge the status quo while maintaining strong collaborative relationships.
• Strong project management discipline, with the ability to balance long-term strategic builds with the immediate, "keep-the-lights-on" needs of a sales floor.
• Expertise in the tech stack, including experience with tools like Salesforce, Tableau, Coefficient etc. Salesforce proficiency on understanding of stages, workflows, validation rules, and reporting dashboards
• A proactive, "owner" mindset, fueled by the desire to identify gaps before they become problems and build scalable solutions from scratch Our Investment In You: We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is proud to operate as a drug-free workplace. HopSkipDrive is also committed to fair and equitable compensation practices. The salary range for this role is $90,000-$120,000. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options. HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class.
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