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PSAP Ambassador

Work from home Full-time role Hiring

About Prepared Emergency centers, vital to our society, are often constrained by technology that dates back to the landline era. This presents a stark contrast to our current smartphone-centric, socially connected world. At Prepared, we bridge this gap with cutting-edge technology that harnesses the power of Artificial Intelligence to revolutionize how emergency calls are handled. Our innovative technology is providing a suite of tools that significantly boost the capabilities of 911 dispatch centers and first responders. With our solutions implemented in over 800 cities across 48 states, we're positively impacting the lives of approximately 75 million people. Backed by $27 million in Series B funding led by Andreessen Horowitz, we're scaling rapidly to become a core component of emergency calls nationwide, driving the future of emergency response toward a safer, more agile system. Joining the Prepared team means more than just a new role. It's a chance to be at the forefront of impactful tech that significantly improves public safety and touches lives across the globe. At Prepared, you're not just part of a team; you're a key player in a larger mission to foster a safer, more interconnected world. Position Overview We are looking for a highly empathetic and strategic PSAP Ambassador to join our team. This crucial role involves transitioning public sector expertise into the private sector, focusing on lead generation and relationship building within the PSAP (Public Safety Answering Points) market. If you are driven by the desire to improve public safety through advanced technology and have a strong network and experience in the PSAP industry, we’d love to hear from you.

Key Responsibilities

  • PSAP Engagement: Utilize your experience from leadership in a PSAP (or extensive knowledge communicating with PSAP leadership) to guide our strategy and engagement with public safety agencies.
  • Lead Generation: Deliver at least 10 qualified leads per month, focusing on expanding our reach into new agencies where we do not yet have a network.
  • Adoption: Drive adoption of the Prepared platform across agencies via training, sharing use cases, and other methods based on your knowledge of PSAP needs and operations.
  • Industry Expertise: Leverage strong PSAP experience to provide insights and develop relationships within the industry.
  • Network Expansion: Tap into existing networks and build new connections to sustain lead generation beyond initial contacts.
  • Travel: Represent Prepared at industry events such as APCO and NENA, and accompany Account Executives on in-person visits to generate leads. Travel is expected to be less than 50%.
  • Regional Focus: Ideally based in or near one of the open regions (Northeast, Northwest, Southeast, or Southwest).
  • Team Collaboration: Work in a goal-driven environment with a structure of 1 PSAP Ambassador supporting 2 Strategic Account Executives and 2 Account Executives. What Make You a Great Fit
  • Experience: You have significant experience as a leader in a PSAP and possess extensive knowledge of the space. By adapting your PSAP experience and leveraging your network, you will play a pivotal role in advancing public safety technology and making a tangible difference in emergency response.
  • Network: You have established credibility and a robust network within the PSAP industry. As an active member of key national and regional organizations in the 911 space, you bring significant public speaking experience.
  • Empathy: You possess strong empathetic skills, enabling you to build relationships with telecommunicators, understand their needs, and act as the liaison between Prepared and the PSAP.
  • Proactive: You are self-motivated and proactive in generating leads and building new industry connections.
  • Collaborative: You work effectively within a team, supporting Account Executives and collaborating on strategies across sales, customer success, product, and marketing teams.

Benefits

Remote-First Culture Competitive Salary and Equity 401k Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) ⚕️ Free Membership to OneMedical ️ Flexible Paid Time Off + 12 U.S. Holidays 12 Weeks of Paid Parental Leave (birthing + non-birthing parents) WeWork Membership for All Employees ✈️ Annual Company Offsite Want to learn more about Prepared? Check out the links below.

  • Prepared, which wants to ‘revolutionize’ emergency 911 calls, raises $27M
  • NBC Today Show | 911 callers can now share video of emergencies with dispatchers
  • The Verge | iPhones will soon be able to stream live video on 911 calls At Prepared, we are committed to building a safer and more connected world, and we believe that fostering diversity, equity, and inclusion is essential to achieving this mission. We are a proud equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected characteristic. We actively seek to create an inclusive environment where diverse perspectives are valued and everyone has the opportunity to contribute meaningfully to our mission of improving public safety and emergency response for all communities. Apply tot his job

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