Infrastructure and Cloud Engineer

About the position The Technology Department is seeking a skilled and proactive Infrastructure and Cloud Engineer with expertise in Microsoft 365, Azure Cloud services, automation, and API integrations. This role is pivotal in designing, implementing, and optimizing hybrid and cloud-first solutions that enhance performance, strengthen security, and drive automation across the organization. Reporting to the Infrastructure and Cloud Manager, this engineer will collaborate with cross-functional teams to deliver scalable, secure, and efficient technology solutions that align with the Center’s mission and strategic goals.

Responsibilities

• Develop and execute comprehensive infrastructure and cloud strategies aligned with the Center’s goals
• Design, implement, and optimize hybrid and multi-cloud solutions, including Azure services, and Microsoft 365 environments, to enhance operational efficiency, scalability, and cost-effectiveness
• Develop and execute comprehensive cloud and infrastructure strategies aligned with organizational objectives
• Evaluate and adopt emerging cloud technologies to enhance operational efficiency and cost-effectiveness.
• Manage and optimize the technology infrastructure, including Microsoft 365, Microsoft Entra ID, Intune, and Azure resources to ensure optimal performance and resource utilization
• Implement and maintain robust backup and recovery procedures to safeguard critical data
• Perform capacity planning and performance tuning to optimize system efficiency and responsiveness.
• Enforce robust security and access controls across Microsoft 365, Azure, and on-premises systems
• Monitor and respond to security incidents while ensuring compliance with relevant standards
• Automate compliance reporting and auditing workflows to improve visibility and governance.
• Manage user identities, access provisioning, and entitlements to ensure secure and appropriate permission levels across systems
• Support and enhance collaboration platforms such as Microsoft Teams, SharePoint, and OneDrive
• Collaborate with departments to identify opportunities for automation and Azure-backed solutions that improve productivity and workflow efficiency.
• Develop and maintain automation workflows using Power Automate, Azure Logic Apps, and PowerShell
• Build and manage API integrations between Microsoft 365, Azure, and third-party applications
• Streamline routine infrastructure tasks such as provisioning, access management, and compliance tracking.
• Support and enhance collaboration platforms such as Microsoft Teams, SharePoint, and OneDrive
• Collaborate with departments to identify opportunities for automation and Azure-backed solutions that improve productivity and workflow efficiency.
• Contribute to infrastructure and cloud projects from inception to completion, ensuring timely delivery and adherence to project goals
• Collaborate effectively with team members to achieve shared objectives and provide support as needed
• Participate in ongoing learning, process improvement, and knowledge sharing to strengthen team capability
• Additional tasks as necessary.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 3-5 years of progressive experience in information technology, including a minimum of 3 years managing infrastructure and cloud services within Microsoft 365
• Strong understanding of hybrid IT environments, with hands-on experience managing both on-premises and cloud platforms (e.g., Microsoft Azure, AWS)
• Advanced proficiency in Microsoft 365 administration, Entra ID, and Intune
• Strong knowledge of Azure Cloud services, including compute, storage, networking, security, and monitoring
• Proven ability to troubleshoot and resolve complex technical issues related to Microsoft 365 services
• Experience with Microsoft Power Automate, and PowerShell scripting for automation
• Strong problem-solving and analytical skills
• Excellent communication and documentation skills

Nice-to-haves

• Industry-recognized certifications in Microsoft 365 Administration, Azure, and Security Compliance
• Experience with Google Workspace administration, user management, security, and policy enforcement
• Proficiency in Python and Kusto Query Language (KQL)
• Prior experience working in the nonprofit sector

Benefits

• The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA.
• We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans.
• We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

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