Audit, Examination & Licensing Program Manager

NinjaHoldings was founded in 2017 by a team seeking to revolutionize the way everyday Americans interact with financial services. Through our CreditNinja and NinjaCard brands, we empower people overlooked by traditional financial institutions to take control of their finances via a full suite of digital banking and lending products, providing incentives and rewards along the way as we guide them on a path to financial improvement. Through our EDGE brand, we help companies better understand their customers by offering a package of bespoke underwriting, fraud detection, and analytics services. With offices in Chicago, Miami, and around the world through the power of remote work, we are a lean and innovative team always seeking like-minded talent to join us in our fight to disrupt consumer finance. Job Summary We are hiring an Audit, Examination & Licensing Program Manager to own and drive the company's external audit, examination, and due diligence programs end to end. This role is responsible for ensuring the organization is consistently audit-ready, responsive to regulators, banks, and third parties, and able to produce accurate, complete, and timely evidence with confidence. This role reports into Compliance and partners closely with Legal as a distinct department. It also works closely with Security, Engineering, Data, Operations, and Product teams. While this role does not make legal or regulatory determinations, it owns execution, coordination, and program integrity for all external reviews and regulatory obligations. This is a senior, accountability-driven role focused on governance, readiness, and delivery. Location and Work Model Compliance leadership is based in Sarasota. Legal leadership is based in Chicago. This role will report through Compliance, with a strong partnership to Legal regardless of the candidate's primary location. Preference for candidates based in Chicago, IL or Sarasota, FL. Key Responsibilities: Audit and Examination Program Ownership

• Own end-to-end execution of:
• SOC 2 audits
• Security and IT audits
• Bank audits and quarterly testing responses
• Annual CMS audits
• Annual AFC/BSA audits
• State and federal regulatory examinations
• Manage audit and exam timelines, requests, responses, and follow-ups
• Coordinate internal teams to gather, review, and submit accurate evidence
• Track findings, management responses, remediation commitments, and validation
• Ensure audit and exam artifacts close cleanly with documented evidence

Due Diligence and External Requests

• Own responses to bank due diligence requests, partner and third-party questionnaires, and ongoing monitoring requests
• Ensure responses are accurate, consistent, approved by the appropriate stakeholders and prevent duplicative, conflicting, or ad-hoc responses

Evidence Management, Tool Ownership, and CMS Build

• Own the design and execution of an audit-ready Compliance Management System (CMS)
• Own and administer the tooling/platform that supports audit, examination, and evidence management, including:
• Define required evidence by program and obligation, source systems and ownerships, and refresh frequency
• Partner with Compliance PMs, Data, and Engineering to:
• Automate evidence ingestion over time
• Reduce manual audit preparation
• Enable 'one-click' audit readiness
• Balance manual execution today with automation and scalability tomorrow

Governance, Reporting, and Readiness

• Maintain integrated audit and examination calendars
• Provide executive-ready status reporting
• Identify trends, recurring findings, and systemic gaps
• Escalate risk early and clearly
• Support board, bank, and leadership reporting

Ideal Candidate Will Have:

• 7+ years of experience in audit management, compliance programs, regulatory operations, or similar roles
• Direct experience supporting or owning external audits and examinations
• Experience in regulated industries strongly preferred
• Familiarity with SOC2, security audits, bank audits, or regulatory exams
• Strong organizational skills and attention to detail

Additional Pluses:

• Experience building or maturing a Compliance Management System
• Fintech, banking, payments, or consumer finance experience
• Experience working with regulators, bank partners, or examiners

Benefits:

• Competitive salary and benefits package
• Flexible, remote work
• Fun, fast-paced work environment
• Dynamic start-up culture
• Ability to make an immediate impact in a growth stage company
• Convenient downtown Chicago office located in the heart of the city
• Equal opportunity employer

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