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Manager - Compliance; Sanctions; Enhanced Due Diligence; Projects & Processes

Work from home Full-time role Hiring

About the position At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express’s Financial Intelligence Unit (FIU), within Global Financial Crimes Compliance (GFCC), provides end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the FIU develops and implements automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The FIU also investigates potentially suspicious financial activity and, when appropriate, files suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the FIU manages risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and also manages risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The FIU performs a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act, the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.

Responsibilities

  • Manage projects related to the Enhance Due Diligence workstream, which includes drafting project plans, identifying and communicating updates to relevant stakeholders, ensuring timely completion of milestones, and identifying and resolving project risks and dependencies.
  • Identify solutions to drive process excellence and execute against key department objectives.
  • Forecast alert volumes and plan capacity in connection with new product launches, updates to customer KYC, and changes to screening settings and monitoring rules.
  • Draft and update investigative procedures and guidance memorandum.
  • Develop process flows and other presentation media to illustrate key process enhancements and project updates to relevant stakeholders.
  • Draft change management documentation and engage business partners for workflow approval.
  • Assist in the development and maintenance of process risk self-assessments and coordinate self-testing of key controls.
  • Partner with other FIU teams to identify, document, escalate, and resolve operational issues.

Requirements

  • 2+ years of work experience in process management/operational oversight in any of the following areas is required: sanctions/BSA-AML/anti-corruption compliance, general compliance, operations, and/or audit
  • Demonstrated ability to plan, execute and follow through on multiple projects simultaneously with varying milestones and deadlines
  • Excellent communication skills, both written and verbal with proven ability to translate findings into impactful communications and presentations to senior leadership
  • Proven ability to collaborate and build relationships across multiple teams
  • Bachelor’s degree required or equivalent work experience

Nice-to-haves

  • People leadership and workforce planning experience is preferred

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6%25 Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

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