Technical Writer 2 (Telework Available)

About the position At Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry. Responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering system operations, testing, and user documentation. Writes and edits technical documentation for all of the project’s hardware and software to include installation, configuration and ho-to-documentation. Creates code documentation for software; produces implantation guides and end-user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultation with technical personnel and other available resources. The Technical Writer shall be responsible for creating clear, concise, and accurate documentation for the HPC organization’s software products, services, and processes. This role requires strong writing skills, a solid understanding of technical concepts, and the ability to translate complex information into user friendly content. Telework: 16 hours/week Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).

Responsibilities

• Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications
• Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents
• Gather technical information, prepares written text
• Maintain a current internal documentation library
• Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.
• Prepare and maintain operations documentation, user guides and manuals and technical publications
• Work with developers to produce quality documentation and training materials
• Work on all phases of documentation
• Understand basic concepts and write technical copy for various types of documents for a program/project of similar complexity
• Prepare reports, responses, and briefings targeted to a wide range of audiences
• Coordinate layout and design of documents
• Research highly technical subject matter, organizes information from multiples sources, and express technical information in written form that is comprehensible to a wide audience of readers
• Under general direction, write technical copy for various types of documents for a program/project of similar complexity
• Apply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources
• Produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems
• Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information
• Produce technical documentation for Cryptologic programs or projects developing analytic tradecraft methodologies
• Apply technical manual standard Agency to work products

Requirements

• TS/SCI with agency appropriate poly
• Six (6) years’ experience as a TW in programs and contracts of similar scope, type, and complexity is required.
• Bachelors degree in a technical discipline from an accredited college or university is required.
• Four (4) years of additional TW experience may be substituted for a bachelors degree.
• Familiar with the Linux CLI including understanding of terminology used to provide related documentation
• Experience using technical writing tools such as MS Office Tool Suite, MadCap Flare, and Adobe FrameMaker
• Excellent written and verbal communication skills with strong attention to detail
• Experience implementing complex documentation practices within a software development environment
• Experience using Markup languages including HTML, XML, and Markdown
• Experience creating technical documentation for a wide audience
• Experience using the Atlassian Tool Suite (JIRA, Confluence)
• Experience with Git Source Control System

Nice-to-haves

• Familiar with Agile software development methodologies
• Knowledge of the software development lifecycle

Benefits

• Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.
• Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.
• Full-time employees have the option to participate in a variety of voluntary benefit plans including:

A Choice of Medical Plan Options, some with Health Savings Account (HSA)

• Vision and Dental
• Life and AD&D Benefits
• Short and Long-Term Disability
• Hospital Indemnity, Accident, and Critical Illness Insurances
• Optional Identity Theft and Legal Protection Services
• Employee Referral Bonus Eligibility up to $10,000
• Mobility Among Wyetech-supported Contracts
• Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS
• Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.
• Employees receive two complementary branded clothing orders annually.

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