Sales Development Representative
Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!
About the Role
At Stress Free Auto Care, we're redefining the automotive service experience by blending VIP-level customer service with high-impact sales results. We're seeking sales-driven customer service professionals who can confidently handle 75â100 inbound/outbound calls per day, meet KPIs, and close service appointments. You won't be cold calling strangersâthese are warm leads and current customersâyour job is to build trust, uncover needs, and secure the appointment while maximizing upsell and cross-sell opportunities.
What You'll Do
- Convert inbound and outbound calls into confirmed vehicle service appointments.
- Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
- Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer.
- Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty.
- Communicate clearly with customers about services, timelines, and costs.