Toyota of York is hiring for a BDC Representative!

Description

Toyota of York is hiring for a BDC Representative! 

This role entails developing business for our sales department by making contact with customers via phone & internet. 

We are looking for candidates who can provide exceptional customer service.

This role will be paid hourly (starting at $15) with a monthly bonus based on productivity. 

 Part time or Full time opportunity available

We are open to discussing schedule options with you 

Weekday hours available 5pm-8pm (or earlier for full time) 

Saturday hours available 

Sunday hours needed - Work from home on Sundays 

Part time would be apprx 25 hours per week

Full time would be 40 hours per week

Requirements

Responsibilities

• Communicates effectively with      Internet customers and prospects according to their preferred method of      communication, whether by phone, text, e-mail, or in person.
• Maintains knowledge of all      dealership products and services.
• Directs customers to product      information resources, including those available on the Internet.
• Understands the needs of      Internet customers and works with them accordingly to draw them into the      store for proper vehicle demonstration and to close the transaction.
• Checks e-mail frequently and      responds to inquiries immediately.
• Delivers messages intended for      other departments promptly.
• Notifies customers their      messages have been forwarded to the appropriate sales personnel for prompt      attention.
• Handles all Internet sales      inquiries personally.
• Maintains an ongoing customer      database to capture repeat business.
• Comprehensive knowledge of and      understands the federal, state, and local laws which govern retail      automobile sales.
• Establishes personal income      goals that are consistent with dealership standards of productivity, and      devises a strategy to meet those goals.
• Continually learning new      products, features, accessories, etc., and their benefits to customers.
• Maintains professional      appearance.

Requirements

• Exceptional phone, email &      people skills
• Ability to maintain regular      attendance
• Ability to multitask & work      in a fast paced environment
• Superior communication and      customer service skills
• Excellent follow-through skills
• Solid working knowledge of the      Internet
• Maintaining a positive, can-do      attitude
• Attention to detail
• Ability to thrive in a team      environment
• High School Diploma or      equivalent
• PA Automotive Salespersons      License required or obtain within 30 days of hire
• Must be currently eligible to      work in the United States

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.