Experienced Bookkeeping Software Customer Support Specialist – Remote Opportunity
At arenaflex, we're dedicated to providing exceptional customer support to our clients, and we're looking for a skilled Bookkeeping Software Customer Support Specialist to join our team. As an independent contractor, you'll have the flexibility to work from home and create your own schedule, while providing top-notch support to customers using accounting software.
Why Join arenaflex?
At arenaflex, we offer a unique opportunity for independent contractors to work from home, providing customer support via phone. Our flexible schedule allows you to create your own hours, and our supportive environment ensures that you have the resources you need to succeed. With arenaflex, you'll have the chance to gain experience in different industries, expand your skillset, and broaden your horizons while delivering exceptional customer service.
Earnings Potential
As an arenaflex contractor, you'll have the potential to earn up to $20.40 per hour. We guarantee a minimum of 45 minutes for each hour if you're available for the full 60 minutes. Our flexible schedule allows you to work at times that suit you best, ensuring that you can balance your work and personal life.
Schedule
Our schedule is flexible, and you'll have the opportunity to create your own schedule. We're available Monday to Friday, between 8 am and 8 pm CST. You can choose the hours that work best for you, ensuring that you have a healthy work-life balance.
Skills Needed
To succeed in this role, you'll need:
- Proficiency in QuickBooks Online or comparable accounting software
- Bookkeeping/accounting expertise, including AR, AP, journal entries, reconciliation, and more
- Customer service experience and a demonstrated ability to deliver high-quality customer service over the phone
- Comfort with cross-selling relevant products while addressing customer concerns
- Strong ownership of customer issues, with the ability to take control of the situation and provide confident resolution
- Tech savvy and an avid computer user
- Excellent communication skills, with a friendly tone and professional demeanor
Work Environment Requirements
To ensure that you can focus on providing exceptional customer support, we require:
- A quiet, uninterrupted space
- An organized desk area
Technology Requirements
To work with us, you'll need:
- A personal computer (no tablet)
- A broadband internet connection with a minimum download speed of 10 Mbps
- A wired internet connection (no wi-fi or mobile internet)
- A Windows 10 or Windows 11 operating system
- Valid antivirus software installed, running, and up to date
- A wired USB headset with microphone
- Mac users: Intel-based machines with Windows 11 installed via Apple's Boot Camp utility
Important Information
To work with us, you must:
- Live and work from the United States, except for California, New York, Pennsylvania, and Washington
- Successfully pass a criminal background check
- Agree to be an independent contractor for the duration of this program assignment
- Understand that Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions
Contractual Relationship
As an independent contractor, you'll have a contractual relationship with arenaflex. You'll remain an independent contractor for the duration of this program assignment, and Working Solutions will not be responsible for withholding taxes on your earnings. When you receive your contract, you'll be asked to agree to have no claim against Working Solutions for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits, or employee benefits of any kind.
Job Type
This is a contract role, with the potential to earn up to $20.40 per hour.
Pay
The pay for this role is $15.30 - $20.40 per hour.
Schedule
The schedule for this role is Monday to Friday, with flexible hours between 8 am and 8 pm CST.
Work Location
This is a remote opportunity, with the flexibility to work from home. If you're a skilled Bookkeeping Software Customer Support Specialist looking for a flexible and rewarding opportunity, apply now to join the arenaflex team! Apply for this job