Experienced Client Coordinator – Customer Support Representative at arenaflex

Join arenaflex, a leading provider of innovative packaging solutions, as we continue to revolutionize the industry with our commitment to customer satisfaction and employee excellence. For over 77 years, arenaflex has been dedicated to the success of our extended family, our customers, our employees, and the packaging industry itself. As a Client Coordinator, you will be an integral part of our team, working closely with clients to understand their business needs and provide tailored solutions to strengthen their businesses.

About arenaflex

arenaflex is a nationwide company with humble roots that started in a Los Angeles garage in 1946. Brothers Ernie and Charles Wilson founded the company with a dedication to customized service, and even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it! Our employee-first culture is built on the principles of learning, growth, and fun, making arenaflex an exciting place to work and grow your career.

Job Summary

We are seeking an experienced Client Coordinator to join our team in Reno, NV. As a Client Coordinator, you will be responsible for establishing yourself as a reliable business partner to each client through understanding their business needs, order history, and other relevant information. You will utilize this understanding to provide clients with additional product offerings aimed at strengthening their businesses. This is a full-time position that offers a competitive pay rate, benefits, and an amazing employee-first culture.

Key Responsibilities

* Establish yourself as a reliable business partner to each client through understanding their business needs, order history, and other relevant information

• Provide clients with additional product offerings aimed at strengthening their businesses
• Coordinate routine interactions between clients, Client Relationship Managers (CRMs), and other support staff to ensure every client experiences the highest level of service
• Utilize Microsoft Office (e.g., Word, Excel) to manage client data and communicate with internal and external stakeholders
• Demonstrate strong clerical skills, including data entry and document organization
• Manage large volumes of emails from multiple accounts simultaneously
• Work closely with the Client Coordinator Manager to ensure seamless communication and collaboration

Essential Qualifications

* High School Diploma or General Education Degree (GED)

• Familiarity with and experience using Microsoft Office (e.g., Word, Excel)
• Strong clerical skills, including data entry and document organization
• Basic computational skills, including converting fractions to decimals, division, multiplication, etc.
• Ability to communicate effectively with internal and external stakeholders, both verbally and in writing
• Demonstrated ability to manage large volumes of emails from multiple accounts simultaneously
• Highly organized, self-starter, who is detail oriented
• Friendly, professional, helpful, and willing to participate in various company activities

Preferred Qualifications

* 2+ Years of Customer Service Experience

• Working knowledge of Enterprise Resource Planning (ERP) systems

Skills and Competencies

* Excellent communication and interpersonal skills

• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment with multiple priorities
• Strong organizational and time management skills
• Ability to adapt to changing situations and priorities
• Friendly, professional, and helpful demeanor

Career Growth Opportunities and Learning Benefits

* arenaflex is committed to the growth and development of our employees. We offer a range of training and development programs to help you build your skills and advance your career.

• Our employee-first culture is built on the principles of learning, growth, and fun, making arenaflex an exciting place to work and grow your career.
• We offer a range of benefits, including 401(k), dental insurance, flexible schedule, health insurance, paid time off, and vision insurance.

Work Environment and Company Culture

* arenaflex is a nationwide company with a strong presence in Reno, NV.

• Our employee-first culture is built on the principles of learning, growth, and fun, making arenaflex an exciting place to work and grow your career.
• We offer a range of benefits, including 401(k), dental insurance, flexible schedule, health insurance, paid time off, and vision insurance.

Compensation and Benefits

* Competitive pay rate: $23.00 - $24.00 per hour

• Benefits:

+ 401(k) + Dental insurance + Flexible schedule + Health insurance + Paid time off + Vision insurance

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch to discuss your qualifications further.

Join the arenaflex Team

At arenaflex, we are committed to the success of our employees and our customers. We offer a range of benefits, including competitive pay, comprehensive benefits, and a range of training and development programs to help you build your skills and advance your career. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Apply for this job