Experienced HR Shared Services Representative – Workday HCM & Talent Management

At arenaflex, we're revolutionizing the way people consume entertainment and connect with each other. As the world's leading streaming leisure provider, we're committed to delivering an unparalleled experience to our 236 million paid members across 234 countries. With a vast library of TV series, documentaries, feature films, and mobile games, our members can watch as much as they want, anytime, anywhere, on any Internet-linked screen. And with no ads or commitments, they can enjoy their favorite content without interruption. As an HR Shared Services Representative at arenaflex, you'll be part of a dynamic team that's dedicated to providing exceptional support to our employees. You'll be the primary point of contact for all HR inquiries, from initial requests to fulfillment, and will work closely with our local and global teams to resolve employee issues in a timely and efficient manner. With a customer-centric mindset and top-notch stakeholder management skills, you'll be expected to be proactive, impartial, and results-driven.

Key Responsibilities:

* Ensure the accuracy of employee data through the control of employee structures and processes, including Workday transactions and data input & accuracy.

• Collaborate with our HR teams to develop and implement processes that support our employees in doing their best work.
• Research and explore new tools and strategies to simplify, optimize, and automate work across our Talent organization.
• Contribute to the creation, writing, and maintenance of our HR knowledge base for employees.
• Assist with analyzing, implementing, and operationalizing new employee services, from pre-employment to offboarding.
• Perform system and testing audits to ensure data accuracy, integrity, and functionality, and analyze and record results and discrepancies.

Essential Qualifications:

* Demonstrated expertise with the Workday HCM tool, including Mass Uploads (EIB).

• Proven project management, communication, and customer support skills.
• Strong analytical skills, including intermediate to advanced proficiency in Excel.
• Strong interest in HR and the ability to provide results in a fast-paced, high-growth environment.
• Ability to problem-solve using rigorous logic and strategies to resolve complex issues.
• A degree in HR, Business, IT, or a related field is preferred but not required.
• Experience in Workday Data Analyst, HR, or as a HR Generalist is a plus.
• Experience with Zendesk ticketing system is a plus.

Preferred Qualifications:

* Experience working in a shared services environment.

• Familiarity with HRIS systems and data analysis.
• Strong knowledge of employment laws and regulations.
• Experience with HR metrics and analytics.
• Certification in HR or a related field.

Skills and Competencies:

* Excellent communication and interpersonal skills.

• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced, high-growth environment.
• Strong attention to detail and organizational skills.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Strong customer service skills and a customer-centric mindset.
• Ability to work independently and as part of a team.

Career Growth Opportunities and Learning Benefits:

At arenaflex, we're committed to helping our employees grow and develop their careers. As an HR Shared Services Representative, you'll have the opportunity to:

• Develop your skills and expertise in HR and Workday HCM.
• Collaborate with our global teams to share best practices and knowledge.
• Participate in training and development programs to enhance your skills and knowledge.
• Take on new challenges and responsibilities as you grow and develop in your role.
• Enjoy a dynamic and supportive work environment that encourages innovation and creativity.

Work Environment and Company Culture:

At arenaflex, we're passionate about creating a workplace that's inclusive, diverse, and supportive. We believe that our employees are our greatest asset, and we're committed to providing a work environment that's:

• Collaborative and team-oriented.
• Innovative and forward-thinking.
• Supportive and inclusive.
• Dynamic and fast-paced.
• Fun and engaging.

Compensation, Perks, and Benefits:

At arenaflex, we offer a competitive compensation package that includes:

• A salary that's commensurate with your experience and qualifications.
• A comprehensive benefits package that includes medical, dental, and vision insurance.
• A 401(k) plan with a company match.
• Paid time off and holidays.
• A generous parental leave policy.
• Access to our employee assistance program.
• And many other perks and benefits that make working at arenaflex a great experience.

How to Apply:

If you're passionate about HR and customer service, and you're looking for a challenging and rewarding role, we encourage you to apply. Please submit your resume and a cover letter that highlights your skills and qualifications. We can't wait to hear from you! Apply Now! Apply for this job