Account Coordinator – Jr. Social Media Strategist

COMPANY DESCRIPTION The Social Team (TST) is more than just an agency of creatives, we give creatives agency. We provide social media strategy, content development, and community engagement services for clients in theatre, live events, entertainment, and beyond. Our work helps brands build and nurture online communities that foster positive relationships and long-term brand loyalty. We aim to be a place where talented professionals can work in an environment where autonomy is granted, creativity is encouraged, and systems are in place to allow for ideas, information, and a spirit of collaboration to easily flow between everyone who plays a part in the process of creating social media content. ROLE DESCRIPTION This is an entry-level, part-time, remote role for a New York-based Account Coordinator to join The Social Team’s Strategy department, with the opportunity to grow in hours and responsibility over time based on performance, business needs, and mutual fit. The Account Coordinator supports the day-to-day execution and coordination of social media strategy and content for a roster of clients. They work closely with the Account Manager (Client Lead), Design Team Lead, and Copywriters, and report to the Lead Social Strategist & CEO. This role is ideal for someone early in their social media career who is highly organized, strategically curious, and excited to learn how social strategy, content production, and client management work together inside an agency environment. WHAT YOU'LL DO

• Support Account Managers in coordinating the development and execution of social media content across multiple client accounts
• Assist in the creation and upkeep of strategic documentation, including content calendar overviews, creative briefs, and internal planning documents
• Help ensure client requests, approvals, and feedback are tracked, communicated, and moving smoothly through our workflow systems
• Build and update content calendars in collaboration with senior strategists, ensuring content is planned and approved as far in advance as possible
• Coordinate with the Design Team and Copywriters to keep production timelines on track
• Help prepare materials for client meetings and brainstorms, including agendas, notes, inspiration, and follow-ups
• Assist with publishing and scheduling content in tools like Sprout Social
• Support performance tracking by pulling analytics and helping assemble stat snapshots or reports
• Monitor industry trends, platform updates, and cultural moments to contribute ideas and insights to the team

QUALIFICATIONS

• Experience managing or supporting branded social media accounts using structured approaches (content calendars, campaigns, or strategic planning)
• Strong written and verbal communication skills, with the ability to represent both clients and The Social Team thoughtfully and professionally
• Strong understanding of social media trends and best practices
• Interest in social media strategy and how content performs differently across platforms
• Analytical mindset with curiosity around performance metrics and what they tell us about audiences
• Strong attention to detail and organizational skills, and the ability to juggle multiple tasks and deadlines
• Comfort working in fast-moving, time-sensitive environments
• Familiarity with the theatre industry/community is a requirement
• Familiarity with project or task management tools (especially Monday.com) is a plus
• Bachelor's degree in Marketing, Communications, or a related field

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