Experienced Seasonal Chat & Phone Tech Support/Customer Service Representative – Join arenaflex's Dynamic Team
At arenaflex, we're not just a customer service company – we're a community of passionate individuals dedicated to delivering exceptional experiences for our clients and their customers. With over 20 years of experience in the customer experience (CX) industry, we've grown into a global leader, supporting over 9 million customer conversations every day in 60 languages across 45 countries. Our innovative approach combines cutting-edge technology, including self-service, artificial intelligence (AI), and data-driven analytics, with the expertise and empathy of our employees to create meaningful connections and drive business results. As a Seasonal Chat & Phone Tech Support/Customer Service Representative at arenaflex, you'll be part of a dynamic team that's passionate about making a difference in the lives of our customers and our associates. We're looking for talented individuals who share our commitment to delivering exceptional support experiences and are eager to grow their careers with us.
Responsibilities:
As a Seasonal Chat & Phone Tech Support/Customer Service Representative, you'll be responsible for:
- Providing basic technical support via phone or chat to our customers
- Delivering an exceptional support experience that exceeds customer expectations
- Interacting and communicating effectively with a variety of customers, including those with diverse backgrounds and needs
- Providing a memorable and delightful experience that leaves a lasting impression on our customers
What You'll Enjoy:
* Working from the comfort of your own home, with the flexibility to create a productive and comfortable workspace
- Access to state-of-the-art computer equipment, including a monitor, to ensure you have everything you need to succeed
- A full-time schedule with the opportunity to become permanent, depending on your performance and the needs of the business
- Competitive hourly rate of $14/hour, with incentive opportunities to reward your hard work and dedication
- Hands-on, 100% paid training to ensure you have the skills and knowledge you need to succeed in your role
- Internal mobility opportunities, with 84% of our managers promoted from within, to help you advance your career
- Employee discounts and referral bonuses to show our appreciation for your hard work and dedication
- Access to our EverBetter wellness program, designed to support your physical and mental well-being
Location Requirements:
* Must live in the United States
- Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings
- Must reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming
Qualifications:
* Flexible to the needs of the business
- Must have a High School Diploma or GED Equivalent
- 18 years of age
Equipment and Internet Requirements:
* Must have the following: + 1 Stand Alone Monitor (19 inch) + Hardwired internet connection (no satellite or wireless) + Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up + A Working Phone Line (Home Phone or Mobile) + Home office must be a noise/distraction-free environment + Desk and an ergonomic chair
About arenaflex:
arenaflex is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, arenaflex combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation.
Get to Know Us:
Get to know us at www.arenaflex.com and connect with us on Facebook, LinkedIn, and Twitter.
EEO:
arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Apply Now:
Ready to join our dynamic team and start your career with arenaflex? Apply now and take the first step towards a rewarding and challenging role that will help you grow and succeed in the customer experience industry. Apply for this job