Experienced 2nd Shift Customer Service Representative – Supply Chain Operations

At arenaflex, we're more than just a company – we're a global leader in the supply chain industry, connecting 300,000 supply chains for some of the world's biggest and best-loved brands. With a pioneering and sustainable share-and-reuse business model, we help move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates, and containers. Our team of 11,000 people operates in over 55 countries, and we're committed to developing a diverse workforce where everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing their potential.

Join the Arenaflex Team

As a 2nd Shift Customer Service Representative, you'll be at the forefront of arenaflex's operations, working in a busy and demanding environment. Our supply chain team is the heart of our business, and you'll have the opportunity to be the power behind it. You'll learn new ways of working, with automation and new technology that'll help you get the job done – and work smarter. Your safety is our number one priority, and the team will welcome and respect you for who you are.

Key Responsibilities

As a Customer Service Representative, you'll be responsible for managing and coordinating the docks used for incoming and outgoing shipments for the site. This includes:

• Arranging administrative items for incoming and outgoing shipment contents and comparing with past history to ensure accuracy
• Preparing documents, such as work orders, bills of lading, and shipping orders to route materials
• Reporting administrative discrepancies
• Constant communication with carrier representatives to make arrangements and issue instructions for the shipping and delivery of materials
• Corresponding with customer representatives to rectify problems, such as damages, scheduling issues, and pickup dates and times

Qualifications and Education Requirements

* High school diploma or equivalent

• 2 or more years' experience in a warehouse setting
• Previous knowledge of Shipping and Receiving
• Customer service experience

Preferred Skills and Qualifications

* High school diploma

• 1-3 years of work experience in a warehouse setting
• Previous experience in a customer service role
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment and prioritize tasks effectively

Arenaflex Culture and Benefits

At arenaflex, we're committed to developing a diverse workforce where everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing their potential. We offer a range of benefits, including:

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance
• Access to the latest technology and tools to help you succeed in your role

Work Environment and Safety

Your safety is our number one priority, and we're committed to providing a safe and healthy work environment. Our facilities are designed to meet the highest standards of safety and efficiency, and we provide regular training and support to ensure that you have the skills and knowledge you need to succeed in your role.

Compensation and Perks

We offer a competitive salary and benefits package, including:

• Competitive hourly rate
• Opportunities for overtime and bonuses
• Comprehensive benefits package, including health insurance, retirement plan, and paid time off
• Access to on-site fitness center and wellness programs
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and customer-focused individual with a passion for supply chain operations, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and discuss how you can join our team at arenaflex.

Important Note

Arenaflex never conducts interviews via online chat or requests money as a term of employment. If you have a question about the legitimacy of an interview or job offer, please contact us at [insert contact information]. Apply for this job