Experienced Learning Experience Designer – WW Customer Trust Training, Risk LXD Team at arenaflex

Are you a passionate learning professional with a knack for creating meaningful learning experiences that drive business growth and employee success? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join the WW Customer Trust Training – Learning Experience Design (LXD) team at arenaflex as an Experienced Learning Experience Designer.

About arenaflex

arenaflex is a leading global company that is revolutionizing the way people learn and grow. Our mission is to empower individuals and teams with the skills and knowledge they need to succeed in a rapidly changing world. As a Learning Experience Designer on our WW Customer Trust Training LXD team, you will play a critical role in shaping the learning experiences that drive business outcomes and employee engagement.

About the WW Customer Trust Training LXD Team

We are a dynamic team of Learning Experience Designers, Project/Program Managers, and Managers who are passionate about creating great learning experiences for associates and investigators. Our primary responsibility is to design and develop learning programs that support new hire, upskill, and other trainings, providing our employees with the resources they need to effectively do their job. We believe in continuous learning, inclusive curriculum design, localization, video-based learning, enhanced practice, proactive maintenance of our curricula, and measuring the learner experience through customer feedback and curriculum evaluation.

Key Responsibilities

As an Experienced Learning Experience Designer on our WW Customer Trust Training LXD team, you will be responsible for:

• Designing and Developing Learning Programs: Create engaging e-learning experiences for on-the-job performance improvement using authoring tools like Storyline, Rise, Camtasia, Captivate, or similar development tools. Manage and execute curriculum maintenance review and implementations cycles.
• Mentoring and Coaching: Mentor or coach new LXDs and apprentices on design and processes. Consult with customers to define the problem to be solved and the best solution to that problem.
• Process Improvement: Contribute to the improvement of processes and curriculum templates to minimize the development time for new training materials.
• Program Management: Employ project management skills and tools to manage multiple medium to large-scale projects from analysis through delivery concurrently. Embed data collection and feedback mechanisms throughout our learning solutions to generate data-driven, actionable insights into the Investigator Learning Experience.
• Analysis and Evaluation: Conduct analysis to identify key tasks/skills to target in the curriculum and perform post-implementation evaluation on key performance and business metrics.
• Collaboration: Collaborate effectively with global stakeholder teams; Training Delivery, Learner Performance, Operations, Quality, and GPO, to identify knowledge gaps, and develop technical and non-technical training content.

Essential Qualifications

* 5+ years of program or project management experience

• 5+ years of working cross-functionally with tech and non-tech teams experience
• 5+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

* 5+ years of driving end-to-end delivery, and communicating results to senior leadership experience

• 5+ years of driving process improvements experience
• 3+ years of managing stakeholders in cross-functional project experience
• 3+ years of change management experience

What We Offer

* Competitive salary and benefits package

• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
• Access to cutting-edge technology and tools
• Flexible work arrangements and work-life balance

How to Apply

If you are a motivated and passionate learning professional who is looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you are the ideal candidate for this role. We look forward to hearing from you!

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