Court Services Officer 1/Court Services Officer Trainee

New Jersey Courts is seeking a Court Services Officer 1/Court Services Officer Trainee to join their Civil Division. The selected candidate will perform case management functions related to docketing, analyze and monitor cases, and interact with judges and team leaders to ensure efficiency in case processing.

Responsibilities

• Moderate virtual court events using both Zoom and Microsoft Teams
• Work with judges and team leaders to set priorities
• Create and maintain credible trial calendars
• Organize work to ensure efficiency, screen cases for possible referral to complementary dispute resolutions
• Monitor casework flow; schedule meetings; compile, collect or maintain case statistics to generate reports
• Compose routine correspondence; answer questions from internal and external customers
• Explain judiciary policies or procedures to clients or customers
• Perform related duties as required

Skills

• Graduation from an accredited college or university with a bachelor's degree and one year of paraprofessional experience in case management involving gathering, reviewing and verifying case-related information which shall have included one or more of the following: conducting investigations, monitoring casework flow, interviewing clients or customers for needed information, preparing investigative fact-finding reports and/or writing case notes or other case-related correspondence
• Substitution: Applicants who do not possess the required education may substitute additional paraprofessional or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits. An associate's degree and two years of additional paraprofessional or professional experience may be substituted for a bachelor's degree
• Graduation from an accredited college or university with a bachelor's degree
• Substitution: Current New Jersey Judiciary employees who do not possess the required education may substitute: Additional paraprofessional and/or professional experience in case management involving gathering and analyzing case-related information which shall have included the exercise of judgment and discretion, and one or more of the following; reviewing cases to identify case management and discovery needs, coordinating with judges and attorneys to resolve case issues and/or preparing reports of findings and recommendations. This experience may be substituted on a year-for-year basis with one year of such experience being equal to 30 semester hour credits. An associate's degree and two years of additional paraprofessional or professional experience as described above. Applicants who are approaching their anticipated graduation date may apply. If selected, the applicant must complete their degree no later than their start date
• Physical Ability: For some positions, applicants must have the ability to perform work which requires climbing and prolonged standing, stretching, bending and reaching to perform the essential duties of the position. For some positions, the selected candidate must be able to frequently lift and carry supplies weighing from 30 to 50 pounds and, occasionally, materials weighing up to 75 pounds, in order to perform essential duties of the position
• Driver's License: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position
• Authorization to Work: US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations
• Special Note: Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information
• Residency Law: In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the 'New Jersey First Act,' all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need
• Experience creating documents, reports and analyses with Microsoft Word, Excel, Access, and Adobe Acrobat Pro is helpful
• Significant customer service experience is also desired

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