Questbank - Associate Product Manager, Residential Lending

Questrade Financial Group (QFG) is a forward-thinking financial services company that leverages technology to provide innovative solutions. They are seeking an Associate Product Manager for Residential Lending, who will support the secured lending team by providing data-driven insights, conducting market research, and assisting with product development and quality assurance processes.

Responsibilities

• Support the end-to-end product development lifecycle by producing key deliverables, including feature specifications, contributions to Product Requirements Documents (PRDs), and low-fidelity wireframes to communicate requirements to Engineering and Design
• Participate in agile ceremonies (stand-ups, planning, retrospectives) and assist in backlog maintenance and user story writing
• Assist with User Acceptance Testing (UAT) and quality assurance to ensure features meet business requirements
• Produce post-launch analysis reports and performance dashboards to track adoption and business impact
• Conduct competitive analysis and synthesize user feedback summaries to help the Senior PM identify opportunities for product improvement
• Use analytics to formulate hypotheses and provide data-informed recommendations that influence the team's roadmap
• Help track and report on progress, preparing updates for internal stakeholders
• Maintain comprehensive product documentation and standard operating procedures

Skills

• Have a bachelor's degree in Business, Finance, Information Technology, or a related field
• Have 1-3 years of experience in a Business Analyst, Product Analyst, or Junior Product role within financial services
• Have the familiarity with Agile methodologies and tools (Jira, Confluence)
• Have strong Excel/SQL skills and are comfortable working with data to derive insights
• Have the ability to manage multiple tasks and keep documentation organized and up to date
• Have a strong desire to learn about mortgage lending, core banking technology, and product management best practices
• Have the ability to work effectively as part of a team
• Are proficient in Google Suite - Sheets, Docs, Slides

Benefits

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

Company Overview