[Remote] Visa and Passport Consultant
Note: The job is a remote job and is open to candidates in USA. CIBT is the leading global provider of immigration and visa services for corporations and individuals. They are seeking a Visa and Passport Consultant to provide tailored solutions and exceptional service to customers while guiding them through the visa and passport application process.
Responsibilities
- Become specialized in visa and passport processing; maximizing efficiencies and productivity
- Collect necessary documents from the traveler and submit them to the relevant Consulate
- Provide a high level of service to customers; providing detailed information on available services that align with requirements, and assisting the customer in making informed decisions
- Analyze customer requests and make recommendations based on specific travel needs, ensuring realistic expectations that promote a dedicated customer base
- Maintain customer records in a proprietary database, utilizing system functionality to ensure accurate submission of data that maximizes productivity
- Represent CIBT in a professional manner, ensuring compliance to CIBT policy and ethics and adhering to the Standards of Work policies and procedures
- Other duties as assigned
Skills
- 1 year prior experience working in a corporate office environment
- Proficiency with computer software (must be highly proficient with Outlook), aptitude for learning new programs and commitment to data integrity
- Prior travel industry experience is an asset but not required
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan with Company Match
- Flexible Spending Accounts and Health Savings Account
- Life Insurance, Short-Term Disability, and Long-Term Disability Coverage
- Company Paid Holidays and Paid Time Off
- Paid Parental Leave
- Pet Insurance
- Travel Assistance Services
- Legal and Identity Theft Protection Plans
- Commuter Benefit Subsidy
- Employee Recognition Programs
- Referral Bonus Opportunities
Company Overview
Company H1B Sponsorship